Senior Retail Sales Associate delivering exceptional customer experiences at Crocs, Inc. Collaborating with store team and supporting various departments in retail operations.
About the role
- Sales Associate at Urban Outfitters providing a genuine experience to customers. Engaging with customers, utilizing technology for service, and maintaining visual standards.
Responsibilities
- Acts as a brand representative reflective of the company values
- Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
- Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
- Contributes to the store by being positive, respectful, and helpful to others
- Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
- Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
- Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
- Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Requirements
- Passion for UO brand
- Experience in customer service
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Benefits
- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings and much more!
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Senior Retail Sales Associate at Crocs delivering excellent customer service and collaborating with store teams to achieve operational goals.
Senior Retail Sales Associate at Crocs delivering exceptional consumer experiences and supporting store operations. Collaborating in a diverse retail environment with growth potential.
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