Credit Controller managing high-value commercial and residential property accounts with CIAR Property Services Ltd. Role based in South Africa, aligned to UK business hours.
Responsibilities
Chase outstanding invoices via phone, email, and formal correspondence
Manage aged debt reports and prioritise collections
Reconcile client accounts and resolve queries
Liaise with operations on service-related payment issues
Maintain accurate accounting records and prepare weekly cash flow reports
Implement credit control procedures and escalate complex accounts
Build and maintain relationships with client finance contacts
Requirements
2+ years’ credit control experience managing high monthly turnover
Strong communication, negotiation, and Excel skills
Experience with accounting software (FreeAgent preferred)
Attention to detail, organisation and ability to balance firmness with client care
Credit control/accounting experience with commercial/residential clients
Exposure to property or facilities management contracts
Experience handling contract changes, billing adjustments, or client disputes
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