Senior Payments Manager overseeing payment operations and relationships with payment service providers in Limassol. Managing transaction processing and compliance in a hybrid work environment.
About the role
- Assistant Property Manager supporting the property management team at UPM Property Management by managing client queries and ensuring operational efficiency in Stellenbosch, Western Cape.
Responsibilities
- Manage day-to-day client queries with professionalism and efficiency.
- Coordinate maintenance requests, liaise with contractors, and ensure work is completed to required standards.
- Handle communication channels including phone calls, emails, and meeting scheduling.
- Provide administrative support, including invoice processing and assistance with financial queries.
- Attend client and resident meetings to support effective property management.
- Maintain accurate records and ensure all property documentation is up to date.
- Assist with building insurance claims and ensure compliance with Health & Safety regulations.
- Support Line Managers in managing client, tenant, contractor, and onsite personnel relationships.
- Cover workload during absences to maintain service continuity.
Requirements
- Previous experience in property management or related field, or a relevant Higher Education qualification.
- Knowledge of property legislation and Health & Safety regulations.
- TPI affiliate qualification (or willingness to obtain within 18 months).
- Proficiency in Microsoft Office (Word, Excel, Outlook) and other ICT systems.
- Strong organisational and multitasking abilities with attention to detail.
- Ability to work effectively both independently and within a team.
- Personal Attributes: Positive, proactive, and client-focused. Strong written and verbal communication skills. Practical problem-solving skills with a solutions-driven approach. Committed to continuous learning and professional growth. Dedicated to equality, diversity, and mutual respect.
Benefits
- Reliable internet connection during working hours
- Ability to attend occasional in-person meetings
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