(Sr.) Revenue Operations Manager at Upwind, supporting sales operations and process improvement. Focused on systems thinking and operational excellence within a high-growth startup environment.
Responsibilities
Serve as the embedded operational partner to the Sales org — the go-to resource for reps, managers, and leadership on all things process, systems, and workflow.
Debug and resolve process breakdowns in real time, keeping sellers unblocked and focused on revenue-generating activities.
Partner closely with the GTM Systems team to define new processes, architect scalable workflows, and implement tooling improvements.
Support territory planning, quota setting, and headcount modeling in collaboration with Sales leadership and our Head of RevOps.
Maintain a close pulse on business performance day-to-day — tracking pipeline health, forecast accuracy, and key KPIs.
Build, maintain, and enhance Salesforce dashboards and reports that give leadership real-time visibility into the business.
Assist managers and executives in the preparation, coordination, and execution of Quarterly Business Reviews (QBRs).
Consolidate and synthesize data into actionable insights that drive strategic decisions across the GTM organization.
Identify operational gaps and design scalable process improvements across the revenue engine.
Develop playbooks, training materials, and documentation that support new hire onboarding and ongoing rep enablement.
Reinforce CRM best practices, forecasting discipline, pipeline hygiene, and data governance standards across the sales org.
Support the rollout of new tools, programs, and initiatives that help the team perform at their best.
Requirements
4–6 years of experience in Sales Operations, Revenue Operations, Consulting, Investment Banking, or Finance.
Background in B2B technology or SaaS at a late-stage, high-growth company is strongly preferred.
Hands-on experience in Salesforce (SFDC) — building reports, managing data, and driving CRM adoption.
Strong analytical skills with proficiency in Excel or Google Sheets to model, interpret, and communicate data.
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