Hybrid Quality Assurance Analyst

at Uphold Inc.

• Job title: Quality Assurance Analyst
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Braga, Portugal

About the role

• Quality Assurance Analyst at Uphold validating REST APIs and collaborating with cross-functional teams. Focusing on quality assurance in a hybrid environment with modern technologies and agile practices.

Responsibilities

• Working with cross-functional teams to ensure quality throughout the software development lifecycle.
• Collaborating with the Engineering team with an agile mindset.
• Reviewing and contributing to requirements, specifications and technical design documents, including API-related documentation.
• Following product development from conception to delivery in production.
• Writing test specifications and scenarios, and performing continuous testing across UI and API layers.
• Performing manual testing, including exploratory testing techniques.
• Designing and executing API test cases covering business logic, authentication flows, error responses, and asynchronous/webhook behaviors.
• Contributing to planning of testing activities, ensuring products are effective, accurate, suitable and free from defects.
• Recording defects in a clear and reproducible way for developers and business analysts.
• Creating logs to document testing phases and defects.
• Spotting areas for improvement to enhance product and API efficiency and reliability.
• Helping troubleshoot issues across components and services.
• Contributing to the evolution of the automation framework, including automated API testing.
• Ensuring the final product satisfies requirements and meets end-user expectations.
• Creating and improving quality assurance policies and procedures.

Requirements

• Degree in Computer Science or a related field.
• 2+ years of relevant quality assurance and testing experience, including exposure to backend or API testing.
• Basic knowledge of test automation techniques, frameworks and tools.
• Experience specifying and running scenarios and test cases.
• Experience with bug management tools and reporting defects.
• Ability to apply exploratory testing and critical thinking.
• Skill in reviewing user-reported issues and prioritising recurring or high-impact problems.
• Ability to assess which quality attributes to emphasise based on the application's context.
• High regard for safety standards and quality control.
• Experience working in an agile/lean environment.
• Fluent written and oral English skills.
• Excellent verbal and written communication skills.
• Meticulous attention to detail.
• Strong analytical and problem-solving skills.
• Passionate about breaking things to improve reliability while helping build excellent products.

Benefits

• Annual bonus program based on individual, team and company performance.
• Home office stipend for a productive setup.
• Generous PTO, healthcare, and employee assistance programs.
• Engaging events and celebrations.
• Well-stocked office kitchen with a foodie culture.