Hybrid QA Technical Tester

at The Cigna Group

• Job title: QA Technical Tester
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $95,600 - $159,400 per year
• Degree requirement: Bachelor's Degree
• Tech skills: JavaScript, Jenkins, Selenium, SQL
• Location requirements: Hybrid, Chattanooga, United States

About the role

• QA Technical Tester at Cigna Healthcare responsible for strategizing QA practices. Collaborating with teams to ensure quality delivery of products.

Responsibilities

• Responsible for strategizing and implementing QA practices and processes across the Prepay organization
• Maintain and adhere to Safe agile practices
• Work with the team in designing and ensuring overall integrity of the testing strategy
• Work closely with Software Developers and other testers in small scrum or Kanban teams to deliver the highest quality products in a timely and cost-effective manner
• Create, compare and manipulate data
• Create, maintain and execute test plans and test cases
• Estimate test efforts
• Analyze and communicate test results
• Defect tracking and participating in day-to-day testing activities
• Ensure regression test scripts are current and are in the appropriate format for automation
• Be a part of an ongoing effort to bring new testing knowledge and methodologies to the team
• Work with business partners and IT staff to establish and maintain a consistent testing methodology
• Identify and prepare complex test data to support the test cases defined by the team
• Design, develop and code SQL programs to execute backend code tests
• Design a comprehensive testing strategy & build test suites
• Design, develop and maintain regression test beds and schedule test cycles
• Leverage the testing process and test tool kit to create re-usable test sets
• Ensure regression scripts are in appropriate format for automation
• Test execution-manual and automated
• Perform UAT of functional requirements
• Utilize appropriate testing tools
• Assist in the coordination of User Acceptance testing (UAT) and End to End (E2E) testing
• Validate and report progress, risks, issues and defects to agile team
• Communicate with business partners and agile team members throughout the project life cycle, to assist and support the design, development and implementation of effective systems and deliverables
• Be an active participant during PI Planning, retrospective and daily stand-up meetings and business demonstrations
• Participate in the review of QA procedures and processes and the development of QA metrics for assessing the quality delivered application software or systems
• Support all post implementation activities, such as post implementation testing and lessons learned analysis

Requirements

• Bachelor’s degree or higher strongly preferred in Computer Science or Business or equivalent work experience required
• 6 + years’ experience in testing
• Experience with automation testing is highly desirable
• Advanced database experience in SQL server databases required and proficiency in Transact SQL to include: Ability to insert data in a table Ability to modify data within a table Ability to delete/truncate tables Ability to save off copies of tables
• Experience with deciphering complex SQL stored procedures as required
• Extensive QA/Software testing experience in large cross platform testing programs in both WEB (UI) and BE (database) testing
• Exposure to working in Agile/Scrum environment
• Familiarity with AAPS tools and applications a plus
• Working knowledge of automated testing tools and techniques, broad knowledge of business modeling, process engineering, change management and test case generation techniques across the testing lifecycle
• Solid experience in business requirements analysis, test design, defect logging and tracking
• Demonstrated experience in tools such as Selenium WebDriver, Jenkins, GIT, JavaScript
• Testing/working experience with Healthcare IT and familiarity with Healthcare IT terminology, business functions and processes
• Experience in all aspects of JIRA
• Experience working with business analysts, system analysts and developers for test requirement gathering, acceptance criteria etc.
• Skilled utilizing test formulation tools for test management and operations, to include performance and load testing tools as well as test reporting tools (Zephyr)
• Competent user of the following tools: SAS, Microsoft Visual Studio, ESP job scheduler, Word, Excel, Outlook and PowerPoint
• Knowledge of how to query from PMHS, Proclaim and/or Facets a plus
• Must be able to manage multiple assignments with staggered deadlines
• Excellent interpersonal, communication, presentation and documentation skills
• Strong problem-solving and analytical skills
• Strong team and task management skills
• Self-directed and highly adaptive to changing priorities
• Innovative thinking and possess a keen eye for detail
• Comfortable working independently or as part of a team
• Ability to work some evenings, weekends, or holidays is required

Benefits

• medical, vision, dental, and well-being and behavioral health programs
• 401(k)
• company paid life insurance
• tuition reimbursement
• a minimum of 18 days of paid time off per year
• paid holidays