Hybrid Project Coordinator

at United Way for Greater Austin

• Job title: Project Coordinator
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $26 - $27 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Austin, United States

About the role

• Project Coordinator focusing on project documentation and stakeholder communication at United Way for Greater Austin. Collaborating with teams to execute projects in the Systems and Operations department.

Responsibilities

• Maintain project plans, schedules, and status reports.
• Track deliverables, milestones, and deadlines.
• Update project management tools (e.g., Jira, Trello, Asana).
• Collaborate with internal resources on optimizing the SharePoint environment.
• Assist in the administration, maintenance, and enhancement of Salesforce and all other internal applications.
• Serve as a point of contact between team members, stakeholders, and vendors.
• Schedule and organize meetings, prepare agendas, and take minutes.
• Communicate progress updates to stakeholders.
• Own the entire project management process of all internally and externally assigned departmental projects.
• Assist in assigning tasks and monitoring completion.
• Help manage resource allocation and identify potential bottlenecks.
• Assist in budgeting, tracking, and identifying any improvements.
• Document risks and issues raised during the project.
• Escalate concerns to senior project managers or leadership.
• Establish new SOPs as needed and maintain an internal document library.
• Compile weekly or monthly progress reports.
• Track KPIs such as budget adherence, timeline compliance, and resource utilization.
• Ensure departmental SLA’s are met.
• Handle project-related documentation (contracts, invoices, compliance forms).
• Support procurement or vendor coordination if needed.
• Assist in departmental functions and additional duties as assigned.
• Support organizational events both onsite and offsite.

Requirements

• At least 2 years of software database experience with an emphasis on reporting, preferably Salesforce.
• Bachelor’s degree, or the equivalent of employment experience within systems and operations project management.
• Proven ability to manage and validate large data sets.
• Strong organizational skills and attention to detail.
• Excellent communication and collaboration skills.
• Experience with technical writing and providing end-user support.
• Demonstrated ability to manage projects and meet deadlines.
• Must be able to lift and position items weighing up to 35 lbs.
• Preferred Qualifications: Experience in non-profit organization environment, preferably in data, customer service, and operations.
• Familiarity with third-party donor management tools.

Benefits

• Competitive Compensation
• Hybrid Work Option
• Employer 403(b) Matching
• Employer-Sponsored Health Insurance (for employees)
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Generous Paid Time Off (PTO)
• Paid Parental Leave
• FMLA
• Employee Assistance Program (EAP)