Daily monitoring and community engagement across key social media platforms for a roster of key clients
Creating assets in app, and having expert knowledge of the latest trends and platform updates
Proactively finding new opportunities to drive community engagement forward
Responsible for the scheduling and community engagement of social channels such as TikTok, Threads, Instagram, Pinterest, Facebook, YouTube and beyond
Bringing social trends, insights and platform updates to the wider team through a weekly newsroom and proactively where appropriate
Brand guardian of your client’s TOV and look and feel
Completing work to a deadline, often with fast turnaround times
Be aware of, and respond to current platform updates, media trends and pop culture
Use your experience and ideas to contribute to the development of our creative process
Contribute to our creative process by sharing your ideas and experience
Requirements
Relevant experience in a social media manager / community management role within a creative and fast paced environment
Preferably experience within an agency setting, or alternatively a strong in-house client background
Community management experience for a large, global brand across multiple platforms
Expert knowledge of scheduling and social media platforms including TikTok
Finger on the pulse for trends (social, cultural, gaming, music)
Brilliant, creative writer
Excellent written and verbal communication skills
Strong presentation skills
Ability to react quickly within a fast-paced environment
Ability to remain focused under pressure and work under tight deadlines
Works well within a team and with clients
Benefits
A flexible, hybrid working policy
The choice of medical healthcare providers (Bupa or Medicash)
25 days holiday plus bank holidays and your birthday off each year
Company pension scheme
EAP scheme
Ride to work scheme
Enhanced family friendly policies
Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
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