About the role

  • Daily monitoring and community engagement across key social media platforms for a roster of key clients
  • Creating assets in app, and having expert knowledge of the latest trends and platform updates
  • Proactively finding new opportunities to drive community engagement forward
  • Responsible for the scheduling and community engagement of social channels such as TikTok, Threads, Instagram, Pinterest, Facebook, YouTube and beyond
  • Bringing social trends, insights and platform updates to the wider team through a weekly newsroom and proactively where appropriate
  • Brand guardian of your client’s TOV and look and feel
  • Completing work to a deadline, often with fast turnaround times
  • Be aware of, and respond to current platform updates, media trends and pop culture
  • Use your experience and ideas to contribute to the development of our creative process
  • Contribute to our creative process by sharing your ideas and experience

Requirements

  • Relevant experience in a social media manager / community management role within a creative and fast paced environment
  • Preferably experience within an agency setting, or alternatively a strong in-house client background
  • Community management experience for a large, global brand across multiple platforms
  • Expert knowledge of scheduling and social media platforms including TikTok
  • Finger on the pulse for trends (social, cultural, gaming, music)
  • Brilliant, creative writer
  • Excellent written and verbal communication skills
  • Strong presentation skills
  • Ability to react quickly within a fast-paced environment
  • Ability to remain focused under pressure and work under tight deadlines
  • Works well within a team and with clients

Benefits

  • A flexible, hybrid working policy
  • The choice of medical healthcare providers (Bupa or Medicash)
  • 25 days holiday plus bank holidays and your birthday off each year
  • Company pension scheme
  • EAP scheme
  • Ride to work scheme
  • Enhanced family friendly policies
  • Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
  • A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
  • Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
  • The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
  • Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

Job title

Social Media Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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