About the role

  • Commercial Loan Operations Assistant at United Community providing sales and administrative support to CRMs. Collaborating on loan production and ensuring customer requests are handled effectively.

Responsibilities

  • Provide sales and administrative support to CRMs and other partners
  • Assist in loan production by collecting, ordering, and tracking necessary information for risk assessment and underwriting
  • Prepare written communications on behalf of CRMs, such as commitment letters, term sheets, and thank you notes
  • Monitor reporting and identify necessary actions for maturities, auto-renew letters of credit, insurance, and real estate taxes
  • Provide exceptional services and respond to internal and external customer requests
  • Collaborate with CRMs, Commercial Loan Closers, Underwriters, Doc Prep, and/or outside counsel on loan closings

Requirements

  • Minimum of 2 years of experience in credit operations, loan servicing, or customer support within the financial services industry
  • Strong interpersonal skills with clear and professional verbal and written communication skills
  • Solid understanding of federal and state banking regulations and compliance standards
  • Exceptional attention to detail and analytical thinking with a proactive approach to problem solving
  • Ability to manage multiple priorities independently while maintaining accuracy and meeting deadlines
  • PREFERRED : Hands-on experience with commercial loan documentation, processing, or servicing

Job title

Commercial Loan Operations Assistant

Job type

Experience level

JuniorMid level

Salary

$34,102 - $49,382 per year

Degree requirement

High School Diploma

Location requirements

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