Product Manager supporting digital customer journeys through Unimed partner companies. Collaborating on software product life cycles and customer satisfaction initiatives in the healthcare sector.
Responsibilities
Contribute to the success of the customer’s digital journey through Unimed’s partner and affiliate companies, supporting initiatives that promote customer satisfaction and integration across solutions.
Monitor the software product lifecycle of partner companies, supporting high-quality deliveries that meet customer needs;
Serve as a liaison between the technical teams of the Sinergia platforms;
Support prioritization of features, integrations, and improvements, considering impacts across the full product ecosystem;
Map and analyze the customer journey to identify opportunities for improvement and innovation;
Help reduce product overlaps and strengthen integrations that increase delivered value;
Support the financial team in aligning product decisions with financial metrics and business objectives;
Participate in building the digital journey strategy together with other team members;
Monitor product performance through metrics and feedback, proposing continuous adjustments;
Support planning and alignment meetings across cross-functional teams;
Stay up to date on market trends, competitors, and technologies relevant to the sector.
Requirements
Bachelor's degree in Business Administration, Engineering, Technology, or related fields.
Previous experience as a Product Manager or in a similar role, preferably in environments with multiple products or companies;
Solid knowledge of agile methodologies (Scrum, Kanban, etc.);
Ability to work with diverse stakeholders and handle competing priorities;
Strong analytical skills and product vision;
Excellent communication and negotiation skills;
Experience with software products and systems integration is desirable;
Benefits
Health insurance
Dental coverage
Pharmacy benefits
Gym membership
Influenza vaccination campaign (flu shot)
Fruit day (company-provided fruit)
Baby welcome kit (for new parents)
Internal engagement activities to celebrate and foster team connections
Day off in your birthday month
Gift card
Mental health support program
Rest and relaxation area
Food allowance
Meal allowance
Flexible working hours
Transport allowance or parking
Payroll-deductible loan
Partnership with a bank
Partnership with a supplier for infant nutrition support
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