Lead development and execution of packaging projects for US Cakes & Pastries brands. Collaborate with cross - functional teams to ensure compliance and innovative solutions for Mondelēz.
UP
Hybrid Cisco Voice Engineer – Information Technology
Posted 8 hours ago
About the role
- Cisco Voice Engineer tasked with supporting Cisco Unified Communications in a hybrid role. Responsibilities include design, implementation, and troubleshooting of voice and collaboration solutions in an enterprise setting.
Responsibilities
- Responsible for the design, implementation, administration, and ongoing support of Cisco Unified Communications (UC) environment
- Designs, installs, configures, and maintains all Cisco UC infrastructure components
- Manages and troubleshoots Cisco voice gateways (ISR/ASR), CUBE, and other session border controllers
- Implements and manages enterprise dial plans
- Proactively monitors voice infrastructure health, call quality metrics, and system performance
- Provides Tier 2/3 escalation support for all voice-related incidents
- Develops and maintains comprehensive documentation for the voice infrastructure
- Performs system upgrades, patching, and regular maintenance of all UC components.
Requirements
- Bachelor’s degree in Computer Science, Engineering or related technology field or combination of education and experience
- Minimum 5 years of hands-on experience with Cisco Unified Communications solutions in an enterprise environment
- Cisco Certified Voice Professional (CCVP) Collaboration certification is preferred
- Cisco Certified Network Associate (CCNA) Collaboration certification is highly desired.
Benefits
- University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement.
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