Sales B2C Specialist responsible for assisting sales and guest services in Barcelona. Contributes to occupancy and revenue goals with a flexible, results-driven approach.
Responsibilities
Support and assist the sales team with day to day tasks
Responsible for the sales cycle from lead reception to closing the deal
Converting leads into customers
Managing negotiations with prospective clients
Respond to customer inquiries related to new and existing reservations
Understand the needs of our potential customers and provide them with the best solution
Provide personalised support to our customers throughout the booking
Maintain clear, transparent and personalised communication with clients and potential clients
Draft rental agreement contracts
Provide administrative assistance and support to the whole Demand team
Requirements
You have experience with a hospitality company and with guest services.
Experience managing customer communications and relations.
C1 English level and C1 Spanish level.
Flexible, resilient and content with ambiguity and changes.
Confident with working in cross-functional teams.
Comfortable performing in a start-up environment.
Benefits
Private Health Insurance with ALAN
Flexible retribution with Payflow
UKIO Anniversary gift
Team buildings and office events
Transportation card (transportation coverage for role that have traveling needed for their work tasks according to the internal policy)
Breakfast at the office, fruits, nutrition bars, free coffee/tea and popcorn!
An amazing internal culture and no dress code!
International working environment with many different nationalities!
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