Reservation Manager at U-Haul responsible for customer support and reservation management. Balancing regional market inventory levels and assisting field teams with reservations and equipment.
Responsibilities
Assist with calls from and to customers.
Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
Assist with the Company’s U-Box portable storage product.
Requirements
High school diploma or equivalent
Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
Proficient in customer service, time management and multitasking
Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
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