At Upway, we envision a world where cars are the exception and e-bikes are the norm.
Our mission is to accelerate e-bike adoption and reduce waste.
This is why we are building the largest marketplace for reconditioned e-bikes, making electric mobility more affordable, and giving a new life to millions of great products.
We are looking for great talents to bring this mission to life!

Upway

product-manager

Upway is a review platform dedicated to helping consumers find trustworthy companies through real reviews by real people. With a vision to become the universal symbol of trust, Upway empowers individuals to make informed shopping decisions while providing businesses with insights to improve their customer experience.

At Upway, we envision a world where cars are the exception and e-bikes are the norm. 

Our mission is to accelerate e-bike adoption and reduce waste. This is why we are building the largest marketplace for reconditioned e-bikes, making electric mobility more affordable, and giving a new life to millions of great products.

We are looking for great talents to bring this mission to life!

As a Product Manager at Upway, you will identify the most critical problems of our users, and define the solution to solve them.
To do this, you will:
• Become the go-to expert of our users across all our markets by deeply understanding their needs and pain points. You'll analyze the data we collect and lead user research to gain both quantitative and qualitative insights, build your knowledge, and prioritize the opportunities.
• Build delightful product features from scratch, leading the delivery phase in collaboration with our amazing software engineering team, designers and operations teams.
• Monitor and measure the impact of the products you launch, and use insights to continually improve and iterate.
• Collaborate with international teams based in Paris, New York City, Los Angeles, Amsterdam, Berlin, Düsseldorf, Antwerp and Brussels.

Product Manager

Product Manager for Upway, the leading platform for buying and selling refurbished e-bikes, solving user problems and collaborating with global teams.

manager

• Work closely with the Accounting and Strategy & Planning teams to forecast accurately the company Cash Position
• Take ownership of the banking relationships of the company (JPM, Citi, HSBC, BPCE, Belfius, Qonto & Brex)
• Define the strategy to finance the company growth at the best financial conditions possible and execute against it.
• Manage company cash reserves in three currencies (€, £ & $)
• Support founders on ad-hoc finance related projects

Group Treasury – Financing Manager

Group Treasury & Financing Manager responsible for establishing Treasury & Financing at Upway. Managing cash reserves and banking relations with a talented team.

customer-support

• Je bent het aanspreekpunt voor klanten in België en Nederland en helpt hen via mail, telefoon en chat
• Problemen en vragen analyseren en oplossen, eventueel samen met logistieke en operationele teams
• Actief bijdragen aan een uitstekende klantbeleving bij elk contactmoment
• Administratieve opvolging van bestellingen en dossiers
• Meedenken over verbeteringen en automatiseringen in de interne werking
• Afstemmen met leveranciers en partners om de dienstverlening te versterken
• Rapporteren aan de Operations manager

Customer Support Specialist

Customer Support Specialist at Upway assisting Belgian and Dutch customers with e-bike orders via email, phone, and chat. Ensuring excellent experience and coordinating with operations.

Upway is hiring a Senior Strategy & Planning Manager.
The Strategy & Planning team is dealing with a wide range of topics, such as Business Planning, Financial Performance Monitoring, Pricing, and some Operational projects across Europe.
The Senior Strategy & Planning Manager will work closely with our General Managers as well as functional Leads, taking ownership of multiple workstreams, and bringing his/her analytical and problem solving skills to help us build the global leader in light electric mobility.
The role is based in Paris, with some travels needed across Europe (Germany, Belgium, Netherlands).

Senior Strategy and Planning Manager

Senior Strategy & Planning Manager leading business planning and pricing at refurbished e-bike platform Upway

account-manager

• Play a key role in Upway’s launch and growth in Italy, acting as the face and voice of the company in the market.
• Responsible for building Upway’s image, driving awareness, and establishing Upway as the trusted partner for e-bikes in Italy.
• Develop a network of bike stores: build and expand a nationwide network of retailers offering trade-in solutions; train stores to use the trade-in tool; help stores offer vouchers; spend 3–4 days per week on the road during the first year.
• Collaborate with leasing and rental companies: negotiate buy-back agreements; secure a steady flow of used e-bikes into the pipeline after 2–3 years of use.
• Partner with brands: acquire demo and test bikes; identify co-marketing opportunities to promote trade-in and buy-back services.

B2B Partnership Manager

Drive retailer, leasing and brand partnerships to source used e-bikes. Establish Upway as Italy's trusted trade-in and buy-back partner.

business-development-rep

• Acquire used e-bikes from international B2B partners (manufacturers, retailers, refurbishers, rental companies, leasing firms, etc.) to gradually increase the number of e-bikes available on the website.
• Develop a network of bicycle stores from scratch, enabling them to offer trade-in solutions to customers; use trade-in tool and provide guaranteed purchase commitment; spend 3/4 days a week on the road in the first months to build this network.
• Collaborate with e-bike leasing and rental companies to establish buy-back agreements for e-bikes after 2-3 years of usage.
• Build partnerships with e-bike brands to purchase demo or test bikes and explore co-marketing campaigns to promote trade-in and buy-back services.
• Report to the Territory Manager.

Business Development Manager

Acquire used e-bikes from manufacturers, retailers and leasing firms to expand Upway's refurbished e-bike offering in Spain.

marketing

We are looking for an ambitious, hard-working, and talented Marketing Associate to join our growing team at Upway.

As Marketing Associate for Italy, you will be instrumental in supporting our launch and growth in this new market. Based in Paris and working closely with the Marketing Lead for France & Southern Europe, you’ll adapt and execute marketing activities tailored to the Italian market. You are creative, solution-oriented, and detail-focused, with a strong understanding of Italian consumer behavior. This is a hands-on role where you’ll be responsible for carrying out campaigns and projects from start to finish.

Key Responsibilities:
• Build local partnerships to drive traffic and increase brand awareness in Italy.
• Develop and execute CRM campaigns tailored to Italian customers, from planning to execution and reporting.
• Help adapt and optimize the website for the Italian market, ensuring relevance, accuracy, and strong SEO performance (especially building the blog)
• Create and manage social media content (Instagram) for Upway’s Italian account, ensuring tone and messaging resonate with local audiences.
• Collaborate closely with the other marketing teams to share learnings and align on best practices.

Marketing Associate

Marketing Associate supporting Upway’s Italian launch from Paris; executing CRM, partnerships, SEO, and social campaigns.

At Upway, we envision a world where cars are the exception and e-bikes are the norm. Our mission is to accelerate e-bike adoption and reduce waste. This is why we are building the largest marketplace for reconditioned e-bikes, making electric mobility more affordable, and giving a new life to millions of great products. We are looking for great talents to bring this mission to life!

Upway

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