Collision Center General Manager overseeing operations at Crash Champions' repair center. Ensuring team production quality and efficiency to meet revenue goals and KPIs.
About the role
- General Manager overseeing store operations at Trulieve, focusing on regulatory compliance and exceptional customer service. Leading a team of personnel in a fast-paced retail environment.
Responsibilities
- The General Manager will be responsible for leadership and supervision of store personnel
- Plan and implement strategies to drive service standards and positive sales results
- Ensure consistent regulatory compliance with all state specific regulations
- Provide coaching, training, and development to the team that focused on company service standards
- Monitor and maintain store inventory
- Responsible for handling and resolving patient issues and escalations
Requirements
- Bachelor’s degree preferred, four years related experience and/or training or equivalent combination of education and experience
- Prior management experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Must possess the ability to train, develop and evaluate a team of 40+ employees
- Able to communicate in conversational English to work effectively with customers and team members
- Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
Benefits
- A comprehensive benefits package including paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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