Fuel Systems Development Testing Engineer supporting global Fuel Applications engineering teams. Involved in vehicle level DV testing and analysis at Ford's Dearborn Proving Grounds and remote locations.
About the role
- Quality Assurance Manager developing and maintaining comprehensive quality management programs for healthcare. Coordinating safety, regulatory compliance, and team supervision in a supportive environment.
Responsibilities
- Develop and maintain a comprehensive quality management program including Clinical Quality (to include Risk Management) and OSHA/Safety.
- Develop policies and procedures, as well as workforce educational activities.
- Support an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality and Recognition.
- Maintain current knowledge of national health care and quality management trends.
- Receive, document and facilitate appropriate follow-up of patient complaints and patient concerns for optimal outcomes.
- Compile monthly patient concern reports and statistics.
- Orient new providers and leaders regarding quality objectives and best practices.
- Manage investigations, malpractice claims and suits.
- Oversee documentation of claims/suits for credentialing purposes.
- Coordinate response to recall notices involving products or medications used in our clinics.
- Participate in and support clinical and operational initiatives, policies and procedures.
- Identify and recommend solutions to clinical service problems.
- Coordinate trainings as required and ensure completion by all employees.
- Maintain OSHA 300 log throughout the year, and complete OSHA-required forms and other documentation annually.
- Monitor safety issues and functions at all locations.
- Create and maintain safety-related policies and procedures.
- Perform risk assessment on new chemical products and medications and ensure any necessary safety training/PPE is provided.
- Oversee safety/emergency supply inventories and order supplies as needed.
- Ensure that safety equipment is available and that employees are aware of the location of this equipment.
- Provide strategic recommendations regarding organizational compliance with federal and state laws, relevant accreditation standards, and regulatory mandates.
- Recruit, hire, train and supervise staff.
- Schedule staff, manage time cards, delegate PTO and ensure staff take required breaks and lunches.
- Supervise and oversee the daily operations and work flow.
- Coordinate with other supervisors and managers in supervision of daily operations.
- Establish performance expectations and conduct staff evaluations to include setting appropriate individual goals.
- Enforce policies and procedures, including safety and professional behavior.
- Responsible for coaching and performance management. Provide regular feedback.
- Respond to patient complaints in a timely and appropriate manner.
- Troubleshoot, manage and report patient issues.
- Work with directors, managers and other supervisors to create and implement new policies and procedures, resolve patient concerns, and support patient care needs.
- Act as a resource for staff. Identify and solve physician concerns, questions, and suggestions.
- Attend lead meetings and other meetings as appropriate.
- Support the Coordinated Quality Improvement Program Committee (CQIP), and other Committees (Compliance, Safety, E.H.R.) as needed and/or as appointed.
- Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations.
- Perform other duties as assigned.
Requirements
- Education: Bachelors degree with current and continuing education and training in healthcare safety laws and regulations.
- A clinical degree is highly preferred, such as a degree in therapy, nursing or medical assisting.
- Certificate/License: RN license, CMA (AAMA) credential, or Washington “Medical Assistant – Certified” preferred.
- BLS (Healthcare Provider CPR) Certification required.
- Experience: Minimum of 10 years healthcare experience with at least 5 years in healthcare regulatory, quality, and risk management preferred.
- Familiarity with laws and regulations that relate to a medical office.
- Understanding of infection control issues.
- Strong written communication, verbal communication, and interpersonal skills.
- Ability to establish priorities, organize, coordinate, and initiate work activities in a constantly changing environment.
- Ability to handle information with the utmost confidentiality and discretion.
- Ability to identify and solve problems, make decisions, and implement changes
Benefits
- Medical/Vision/Rx
- Dental
- 401(K) Retirement Plan, including discretionary profit sharing and Cash Balance Plan
- Company paid Life Insurance/AD&D
- Voluntary Life insurance/AD&D
- Company paid short and long-term disability
- Flexible Spending and Health Saving Accounts
- Employee Assistance Program
- Free Parking
- Paid Time Off accrued at up to 24 days in your first year based on FTE
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