Site Reliability Engineer enhancing platform reliability for AI workflows at WRITER. Overseeing automated solutions and cloud infrastructure supporting high - trafficked AI systems.
About the role
- Site Reliability Engineer maintaining cloud infrastructure for Tricentis SaaS Products. Collaborating closely with engineers, focusing on observability and performance.
Responsibilities
- Design, build, and maintain the product cloud infrastructure that enables seamless scaling to support hundreds of thousands of concurrent users
- Develop advanced monitoring systems that proactively alert on symptoms, ensuring rapid response to potential issues
- Leverage tools like Terraform, GitHub actions, and Kubernetes to efficiently manage our AWS or AZURE infrastructure
- Continuously enhance operational processes, making deployments, upgrades, and other tasks as boring and automated as possible
- Collaborate with product engineers on daily basis and influence product architectures designs
- Be part of an on-call (PagerDuty) rotation to respond swiftly to incidents affecting availability, offering support to product engineers during customer incidents
Requirements
- Proficiency in Terraform syntax and GitHub Actions configuration, including pipelines and job management using GitOps
- Working knowledge of SaaS architecture concepts and designs
- Understanding of Kubernetes, including CLI usage and service re-provisioning
- Ability to provision and set up metrics along with managing alerts and silences
- Identify Service Level Indicators (SLIs) that align the team with availability and latency objectives
- Experience with Linux operating system configuration, package management, and troubleshooting
- Working experience with cloud environments like AZURE or AWS and provisioning infrastructure there
- Good cultural fit: clear communication, empathy, curiosity & continuous learning, no blame attitude, but instead supportive
Benefits
- Flexible working schedule (no core hours)
- Learning and career growth opportunities
- 25 days of paid time off
- 3 Sick Days
- 2 days of paid Volunteering Leave per year to get involved in your local community or in a cause that matters to you
- Hybrid work environment, with home-office allowance
- Meal allowance
- Pension Contribution
- Life & Disability Insurance
- Paid Sickness Leave
- A team of passionate professionals who are experts in their fields
- Events for employees to learn, celebrate and socialise (training sessions, hackathons, parties, sports events, board game gatherings, BBQs) and much more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Site reliability engineer ensuring 24/7 availability of AI - powered workflows at WRITER. Developing and automating robust platforms for high - traffic AI demands.
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