Hybrid Risk Control Field Director

at Travelers

• Job title: Risk Control Field Director
• Job type: Full Time
• Experience level: Lead
• Salary: $126,500 - $208,700 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Morristown, United States

About the role

• Manage a team providing Risk Control services for a leading property casuality insurer. Engage in risk assessments, team management, and client relationship development.

Responsibilities

• Reports to Field Director or AVP, Risk Control.
• Under limited supervision, manage a team of 4+ employees responsible for providing Risk Control service, reporting to either a AVP or Field Director.
• Manages work assignments for staff in assigned territory, completes performance reviews with input from FD or AVP, guides staff on skill development, and acts as Risk Control liaison to local business partners.
• May conduct risk assessment surveys at client locations and/or perform account service coordination duties.
• Travel for this role may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business.
• Works actively with Business Partners in support of new business acquisition and account retention; works to understand the needs of the business and Risk Control’s resource needs.
• Interacts with the AVP and peers in the region to support Risk Control initiatives across the region, as well as in support of local initiatives.
• Manages work assignments to assigned staff and leverages Specialists’ involvement as necessary.
• Identifies technical development needs of staff and engages resources needed to support staff development.
• Conducts staff co-surveys and Quality Reviews; provides curbside coaching as appropriate.
• Works with appropriate Specialists, SMEs, mentor and/or Training Director to develop coaching plans for skill development.
• Manage, direct and provide oversight of Risk Control services to Large Commercial Accounts in the territory.
• Is expected to provide direct account management to selected Large Commercial Accounts in the territory.
• Actively works with internal business partners as a marketing partner with the Managing Director/Account Executive to support new business initiatives and growth.
• Develop and maintain relationships with agency and broker partners in support of local initiatives and marketing needs.
• Engage with Business Partners to understand their business plans and initiatives to ensure appropriate Risk Control resources and staffing.
• Interact with internal and external business partners to keep them abreast of RC resources, products and services.
• Attends and actively participates in local underwriting meetings as a pro-active member of the management team.
• May conduct risk assessment surveys at client locations to assist in underwriting and risk selection.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in related field.
• Typically has a minimum of 7- 10 years’ experience in Risk Control experience.
• Preferred candidate has strong understanding and technical knowledge risk control principles for property and casualty lines of coverage.
• Insurance carrier as well as limited supervisory experience is preferred though not required.
• Competency in performing risk assessments for Property, Workers Compensation, General Liability, Products Liability and Auto lines of business.
• CSP, GSP, ARM or similar certification desirable, but not required.
• Six years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
• Valid driver's license.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

Benefits

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.