Senior Manager of Learning & Development at Rain, leading scalable CX learning strategies for internal teams and BPO partners.
About the role
- Learning and Development Manager at a B2B Travel Tech startup focusing on employee growth through training and development. Collaborates with teams to ensure effective training programs.
Responsibilities
- Design, develop, and regularly update training content for onboarding, process training, and sales enablement programs
- Plan and deliver onboarding and role-based training sessions
- Collaborate with sales teams to identify challenges and develop relevant content
- Coordinate with cross-functional stakeholders, manage training schedules and trackers
- Monitor training effectiveness through feedback and continuously improve content quality
Requirements
- Want to work in a Learning & Development / training role
- Have strong communication and presentation skills
- Have an eye for detail in content and processes
- Comfortable creating content (slides, docs, guides)
Benefits
- ESOPs
- Promotions
- Aggressive growth prospects
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