Sales Business Analyst focused on enhancing Salesforce and related sales tools for Telesat. Support sales processes, system enhancements, and cross - functional collaboration across global teams.
About the role
- Lead Business Analyst at Torrens University optimizing student services in a high-visibility program. Ensuring alignment and efficiency across complex, multi-stream operations focusing on education sector.
Responsibilities
- Lead business analysis activities across a large, multi-stream program, ensuring alignment across priorities, workstreams and delivery teams
- Drive end-to-end requirements definition, process mapping and optimisation, with a strong focus on Student Services and operational efficiency
- Partner closely with Project Managers and senior stakeholders to shape delivery priorities and sequencing
- Ensure BA deliverables align with best-practice Business & Business Analysis (BBA) standards
- Champion continuous improvement, embedding process discipline and optimisation approaches across initiatives
- Identify risks, dependencies and impacts across workstreams and proactively manage alignment issues
Requirements
- Minimum 10 years’ experience in Business Analysis, including experience in Lead BA or BA Team Lead roles
- Demonstrated experience working on large, complex, multi-workstream programs or portfolios
- Proven background in process improvement, optimisation and end-to-end service design
- Experience leading small BA teams and operating within dotted-line reporting environments
- Experience in the higher education or university sector (highly regarded)
- Background in process-driven environments with exposure to Lean, Six Sigma or continuous improvement methodologies
- Strong stakeholder engagement skills, with the ability to operate effectively in high-visibility initiatives.
Benefits
- Study free in a course/degree related to your position
- B Corp certified university - values driven, and purpose led
- Access to internal opportunities - Be supported to learn, grow and move across the organisation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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