Lead Business Analyst at Torrens University optimizing student services in a high-visibility program. Ensuring alignment and efficiency across complex, multi-stream operations focusing on education sector.
Responsibilities
Lead business analysis activities across a large, multi-stream program, ensuring alignment across priorities, workstreams and delivery teams
Drive end-to-end requirements definition, process mapping and optimisation, with a strong focus on Student Services and operational efficiency
Partner closely with Project Managers and senior stakeholders to shape delivery priorities and sequencing
Ensure BA deliverables align with best-practice Business & Business Analysis (BBA) standards
Champion continuous improvement, embedding process discipline and optimisation approaches across initiatives
Identify risks, dependencies and impacts across workstreams and proactively manage alignment issues
Requirements
Minimum 10 years’ experience in Business Analysis, including experience in Lead BA or BA Team Lead roles
Demonstrated experience working on large, complex, multi-workstream programs or portfolios
Proven background in process improvement, optimisation and end-to-end service design
Experience leading small BA teams and operating within dotted-line reporting environments
Experience in the higher education or university sector (highly regarded)
Background in process-driven environments with exposure to Lean, Six Sigma or continuous improvement methodologies
Strong stakeholder engagement skills, with the ability to operate effectively in high-visibility initiatives.
Benefits
Study free in a course/degree related to your position
B Corp certified university - values driven, and purpose led
Access to internal opportunities - Be supported to learn, grow and move across the organisation
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