About the role

  • CMS Systems Administrator configuring and maintaining System C and MRI platforms. Working with Children's Services ensuring reliable and secure platform performance.

Responsibilities

  • This is a specialist configuration role, focused on building and maintaining the forms, workflows, pathways, rules and system behaviours that underpin statutory processes and frontline practice.
  • The work involves translating operational requirements into robust system design, managing upgrades, testing changes, and ensuring the platforms remain reliable, secure and aligned to service needs.
  • You will work closely with managers, practitioners and BI colleagues to ensure the platforms support best practice, strong data quality, and effective operational delivery.

Requirements

  • Advanced systems administration expertise, including configuring, maintaining, and optimising complex multi-user platforms such as Capita One and System C.
  • Ability to analyse and resolve complex system issues, including data integrity, access control, and cross-system dependencies.
  • Excellent planning and organisational skills to manage concurrent development streams, testing cycles, and statutory deadlines.
  • Ability to interpret and apply national policy and statutory guidance to system design and data capture requirements.
  • Clear and confident communication skills, particularly when advising senior stakeholders or guiding technical teams through system changes or incidents.
  • This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Benefits

  • Educated to degree level in a related field or equivalent significant demonstrable experience of System Administration within a Local Authority.
  • A history of supporting or leading major system upgrades, including testing, user communication, and post-implementation review.
  • Experience supporting or mentoring colleagues on complex system issues, including helpdesk escalation and resolution.

Job title

Systems Administrator

Job type

Experience level

Mid levelSenior

Salary

£35,412 - £38,220 per year

Degree requirement

Bachelor's Degree

Location requirements

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