Cloud System Administrator at Edgesource specializing in cloud systems, providing technical solutions and support for critical challenges. Collaborating with teams to ensure system security and compliance and maintain operational integrity.
About the role
- CMS Systems Administrator configuring and maintaining System C and MRI platforms. Working with Children's Services ensuring reliable and secure platform performance.
Responsibilities
- This is a specialist configuration role, focused on building and maintaining the forms, workflows, pathways, rules and system behaviours that underpin statutory processes and frontline practice.
- The work involves translating operational requirements into robust system design, managing upgrades, testing changes, and ensuring the platforms remain reliable, secure and aligned to service needs.
- You will work closely with managers, practitioners and BI colleagues to ensure the platforms support best practice, strong data quality, and effective operational delivery.
Requirements
- Advanced systems administration expertise, including configuring, maintaining, and optimising complex multi-user platforms such as Capita One and System C.
- Ability to analyse and resolve complex system issues, including data integrity, access control, and cross-system dependencies.
- Excellent planning and organisational skills to manage concurrent development streams, testing cycles, and statutory deadlines.
- Ability to interpret and apply national policy and statutory guidance to system design and data capture requirements.
- Clear and confident communication skills, particularly when advising senior stakeholders or guiding technical teams through system changes or incidents.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
Benefits
- Educated to degree level in a related field or equivalent significant demonstrable experience of System Administration within a Local Authority.
- A history of supporting or leading major system upgrades, including testing, user communication, and post-implementation review.
- Experience supporting or mentoring colleagues on complex system issues, including helpdesk escalation and resolution.
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