About the role

  • Operacional Support Assistant at Tokio Marine managing documents, correspondence, and client requests. Collaborating in insurance proposal processes and ensuring operational efficiency in daily tasks.

Responsibilities

  • Manage and organize physical and digital documents, ensuring correct filing and traceability of information.
  • Enter data and update information in corporate systems.
  • Control the receipt and dispatch of mail, payment slips (boletos), and proposals.
  • Assist in the quotation process and issuance of insurance proposals.
  • Support analysis of life insurance proposals.
  • Respond to requests from internal clients and brokers via digital channels.
  • Perform analysis and issuance of monthly policy billings.
  • Validate automated processes (sending bots) on a daily basis.
  • Contribute to the continuous improvement of administrative processes.

Requirements

  • Higher education degree (completed or in progress)
  • Experience serving insurance brokers
  • Proficiency in Microsoft Office
  • Availability to work a hybrid schedule (3 days in the office and 2 days remote)

Benefits

  • Health insurance
  • Dental insurance
  • Pharmacy benefit
  • Wellhub (Gympass)
  • Workplace exercise program
  • Quick massage
  • Physiotherapy
  • Meal voucher
  • Food allowance
  • 13th Food Allowance
  • Pregnancy support program
  • Mother's corner (nursing room)
  • Baby kit
  • Extended maternity and paternity leave
  • Childcare/babysitter assistance
  • Social services
  • Life insurance
  • Funeral assistance
  • Commuter voucher with special discount
  • Breakfast
  • Convenience store (on-site mini-market)
  • ATM (Santander)
  • Private pension plan
  • Payroll-deductible loan
  • Attractive Profit-Sharing (PLR)
  • Discounts on insurance products
  • Discounts on shows at Tokio Marine Hall
  • Waived bank fees (Santander)
  • Tokio Indica discount platform
  • Birthday day off
  • Additional leave based on tenure starting at 5 years
  • Educational assistance
  • Content offered by the Corporate University
  • Name and gender rectification assistance for transgender employees

Job title

Temporary Operational Support Assistant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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