Customer Success Account Manager for CDP supporting B2B environmental disclosure and building customer relationships in the Supply Chain program. Engaging clients to maximize use of Portal and data products.
About the role
- Account Manager guiding IT solution clients in B2B sector. Focused on customer acquisition, relationship management, and tailored IT solutions for businesses.
Responsibilities
- Client acquisition: As an Account Manager, you are the first point of contact for companies interested in IT and win them over for our company.
- Customer understanding: You capture the individual requirements of our clients and offer them tailored solutions.
- Client retention: You support your clients from the initial inquiry through follow-up care and act as their primary point of contact.
- Customer support: You assist our clients with questions, problems, and any other concerns.
- Customer partnership: You act as the interface between your clients and our company, communicate with all stakeholders on an equal footing, and collaboratively find the optimal solutions for everyone.
Requirements
- You are passionate about sales and customer-focused in your approach.
- You already have a strong understanding of IT solutions and IT services.
- You present yourself to customers with confidence and persuasiveness.
- Excellent German language skills.
- Basic English skills.
- Valid driving license (Class B).
Benefits
- Compensation package: We consider fair and attractive remuneration a matter of course.
- Company pension scheme.
- Employee discounts.
- Additional childcare days.
- Flexible working hours.
- Mobile/remote working.
- 30 days of vacation.
- Family-like working atmosphere.
- Informal "first-name" culture.
- Company events (summer party, Christmas party, after-work get-togethers).
- Best company restaurant in Northern Germany.
- Outstanding technical support.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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