Hybrid Strategic Relationship Manager

Posted 20 minutes ago

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About the role

  • Strategic Relationship Manager responsible for growing revenue through branded payment solutions at Blackhawk Network. Focuses on building partner relationships and enhancing customer experience.

Responsibilities

  • Lead the digital commerce strategy for key partners, driving growth through branded payment solutions including gift cards, digital rewards, and loyalty integrations
  • Build and manage partner relationships, ensuring alignment on goals, performance, and long-term strategic vision
  • Collaborate cross-functionally with Product, Marketing, Sales, IT, and Finance to deliver seamless, innovative programs across both digital and in-store channels
  • Enhance the partner and customer experience by optimizing the digital journey, improving conversion, and advancing omni-channel engagement
  • Leverage data and insights to guide decision-making, monitor KPIs, and build annual growth plans and performance playbooks for key accounts
  • Champion marketing and brand excellence, ensuring consistent positioning and strong retail and digital presence across distribution partners
  • Stay ahead of industry trends and emerging technologies to identify opportunities for innovation and differentiation within the commerce ecosystem

Requirements

  • Bachelor’s degree in Business, Marketing, Commerce, or related field required
  • 0+ years in account management, partnerships, or business development
  • Experience managing enterprise-level clients or strategic accounts
  • Background in payments, gift cards, fintech, retail, or digital commerce (strongly preferred)
  • Proven track record of revenue growth, retention, and expansion
  • Experience working cross-functionally with Product, Engineering, Marketing, Finance, and Legal
  • Exposure to contract negotiations, pricing strategy, and commercial deal structuring

Benefits

  • 401k with employer match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 12 paid holidays throughout the year
  • Sick pay accrual according to state law
  • Parental leave
  • Life insurance
  • Disability insurance
  • Accident and illness insurance
  • Health and dependent care flexible spending accounts
  • Wellness benefits
  • Flexible time off for all full-time employees

Job title

Strategic Relationship Manager

Job type

Experience level

Mid levelSenior

Salary

$70,730 - $92,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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