Onsite Senior Supply Chain Operations Manager

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About the role

  • Sr. Supply Chain Operations Manager leading complex supply chain operations for network equipment at T-Mobile. Driving improvements in service, cost-to-serve, inventory integrity, and asset utilization.

Responsibilities

  • Own execution across one or more aspects of network supply chain operations, ensuring integrated performance across planning, inbound logistics, warehousing, staging/kitting, fulfillment, critical spares readiness, returns, repair/refurbishment, redeployment, and disposition of network equipment
  • Provide senior operational ownership of third-party logistics, repair, and disposition partners; govern performance at external facilities, drive SLA adherence, and resolve execution gaps across forward and reverse operations
  • Independently lead resolution of complex, cross-functional operational issues and escalations impacting network readiness, inventory accuracy, cycle time, cost, or service risk; drive root-cause analysis and corrective/preventive actions
  • Drive continuous improvement across processes, vendor performance, and cost outcomes; lead implementation and stabilization of new or enhanced systems and tools (e.g., WMS/ERP integrations, asset tracking, performance analytics) that improve visibility and control
  • Develop and present operational insights, risks, and improvement outcomes to senior leadership; translate performance data into clear recommendations supporting network and supply chain decisions
  • Lead and support short- and long-term initiatives including special projects, onboarding of new suppliers or capabilities, and forward/reverse supply chain transformation efforts aligned to evolving network demand

Requirements

  • Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent
  • Acceptable areas of study include Business, Supply Chain, Engineering, Industrial Management or related field
  • 7-10 years - Managing supply chain operations including planning, materials management, and logistics in a large organization
  • 4-7 years - Experience in vendor and third-party logistics management, including negotiation and strategic partnership development
  • 4-7 years - Utilizing data analytics tools for supply chain optimization and presenting insights to executive leadership
  • Vendor Management- Expertise in managing and coordinating with external suppliers and vendors to ensure timely delivery and quality of services
  • Strategic Thinking- Ability to analyze current operations, identify strategic opportunities, and implement plans to achieve business objectives
  • Supply Chain Management- Comprehensive knowledge of supply chain processes including planning, procurement, and logistics to optimize operations
  • Data Analysis- Proficiency in analyzing supply chain data to drive decisions and improve operational efficiencies
  • Project Management- Strong project management skills to oversee supply chain projects from conception to implementation
  • Negotiation- Strong negotiation skills to effectively deal with vendors and suppliers to secure favorable terms
  • Microsoft Excel- Advanced proficiency in Microsoft Excel for data analysis, reporting, and visualization
  • Leadership- Strong leadership skills to manage and inspire the supply chain team to achieve business goals
  • Problem Solving Ability to identify problems, analyze underlying factors and propose solutions in a timely and effective manner
  • Change Management- Experience in managing change, including the ability to lead a team through changes in business processes and technologies

Benefits

  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Job title

Senior Supply Chain Operations Manager

Job type

Experience level

Senior

Salary

$84,900 - $153,200 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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