Assistant Manager at Extra Space Storage managing customer relationships and operations of self - storage facilities. Ensuring cleanliness and operational excellence across various locations in New Jersey.
About the role
- Loss Prevention Detective responsible for store safety, theft prevention, and collaborating with management and staff. Conducting investigations and maintaining a safe environment in retail locations.
Responsibilities
- Completes the daily tasks required for Store Loss Prevention and safety programs
- Maintains positive relationships with Store Management
- Conducts apprehensions within established policies and guidelines
- Communicates with store Associates on damage and shrink initiatives
- Identifies and resolves internal and external theft
- Adheres to established shoplifter guidelines and policies
- Provides timely, courteous and knowledgeable service to customers
- Promotes a culture of honesty and integrity; maintains confidentiality
- Observes, apprehends, and/or deters any acts of dishonesty from outside sources
- Participates in investigations and surveillance as assigned
- Ensures apprehensions are consistent with store theft activity
- Completes and distributes paperwork in an accurate and timely manner
- Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
- Coordinates and complete shrink related activities in partnership with Store Management
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Encourages Associate use of shrink reduction resources
- Promotes safety awareness and supports maintenance of a safe environment
Requirements
- Excellent communication skills and sound judgment
- Basic computer skills
- Basic time management skills
- Investigative / analytical skills
- Ability to respond appropriately to changes in direction or unexpected situations
- Standout colleague, working effectively with peers and supervisors to accomplish tasks
- Able to work a flexible schedule to support business needs
- 0-2 years retail or security experience
Benefits
- Associate discount
- EAP
- smoking cessation
- bereavement
- 401(k) Associate contributions
- child care & cell phone discounts
- pet & legal insurance
- credit union
- referral bonuses
- 401(k) match
- medical/dental/vision
- HSA
- health care FSA
- life insurance
- short/long term disability
- paid parental leave
- paid holidays/vacation/sick
- auto/home insurance discounts
- scholarship program
- adoption assistance
Job title
Job type
Experience level
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Degree requirement
Location requirements
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