Senior Customer Insights Analyst leading customer - facing engagements and delivering insights for strategic accounts at Fullstory. Focusing on enhancing customer data maturity and driving business outcomes.
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Hybrid Senior Business Analyst – Digital Transformation, Process Optimization
Posted 3 hours ago
About the role
- Senior Business Analyst developing end-to-end IT solutions and process optimizations in digital transformation at Timpla in Germany.
Responsibilities
- Analyze and structure complex business requirements and develop appropriate IT solutions
- Create functional and technical specifications for system integrations
- Design interfaces and integrate various systems (API/EDI/ETL)
- Lead implementation projects, including test management and quality assurance
- Advise internal and external teams on process optimization, IT standards, architectural principles, and data flows
- Identify and evaluate new technologies (automation, AI, workflow tools)
- Establish data-driven decision-making foundations (KPIs, reporting, BI)
- Promote knowledge transfer and develop scalable, future-oriented solutions
- Support workshops, testing, releases, and operational implementation
Requirements
- Degree in (business) informatics, industrial engineering, or an equivalent qualification
- Several years of experience in cross-system analysis and optimization of manufacturing-related business processes
- Deep knowledge of relevant systems (CRM, ERP, PPS, MES, BI) and ideally experience with automation and AI technologies
- Practical experience in requirements management, collaboration with IT teams, and system integration
- Analytical and structured thinking, complemented by experience in test and release management
- Strong communication skills, enthusiasm for innovation, and a pronounced hands-on mentality
- Enjoy making complex topics understandable and supporting projects through to implementation
Benefits
- Up to 2 days per week remote working (mobile work)
- 30 days of well-deserved vacation
- Above-average employer contributions to retirement and health care plans
- Subsidy for climate-friendly mobility of your choice (e.g., public transport or e-bike leasing)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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