Hybrid Maintenance Operations Professional – Senior Consultant

Posted last week

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About the role

  • Responsible for monitoring events related to maintenance of the access and transport network at the most critical levels, providing on-call coverage.
  • Main activities
  • Monitor the performance and progress of the contractual rollout;
  • Manage offline maintenance and ensure fulfillment of contractual SLAs, analyze allowance overruns and define action plans;
  • Evaluate the effectiveness of preventive maintenance in reducing failures;
  • Evaluate and monitor all operational efficiency indicators involving allowance consumption and investments (Field, Special Projects);
  • Support and guide regional teams in mapping strategic resilience action plans;
  • Monitor monthly completion of preventive maintenance, allowances, penalties and applied credits/bonuses;
  • Present internal indicators and strategic actions to improve process performance;
  • Direct action plans of the areas (Field, L3, AI&T) toward new investments;
  • Lead meetings with vendors to align on deliverables and update records;
  • Develop solutions aimed at process automation;
  • Prioritize and direct the use of FAT A and B preventive allowances;
  • Disseminate knowledge through on-the-job training.

Requirements

  • Bachelor's degree, preferably in Telecommunications Engineering, Computer Science, Information Systems or related fields;
  • Experience in predictive maintenance of access and transport networks, logical acceptance of equipment on site, rollout management with partners and field supervision;
  • Desirable certifications: Lean Six Sigma, Design Thinking and/or ITIL;
  • Knowledge of automation;
  • Knowledge of budgeting principles/financial management;
  • Technical knowledge of telecommunications networks;
  • Proficient in Microsoft Office (Excel, PowerPoint);
  • Experience with Power BI.

Benefits

  • Flexible Benefits Program
  • Medical and Dental Care *
  • Medication Benefit *
  • Wellhub (formerly Gympass) *
  • Meal and/or Food Allowance
  • Financial Wellness Program
  • Private Pension Plan
  • Mobile phone with unlimited data and voice allowance
  • Agreements and partnerships with more than 3,000 companies and institutions, including discounts on your electricity bill and broadband internet
  • Online English course extendable to one family member or friend
  • Internal Training and Development Program
  • Profit Sharing
  • My First Benefit - Support for children up to 2 years old
  • Daycare Reimbursement (for parents)
  • Flexible work models and schedules
  • Happy Day - Day off during your birthday month
  • Extended leave for maternity, paternity, marriage and adoption
  • Transportation Allowance
  • And more!

Job title

Maintenance Operations Professional – Senior Consultant

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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