Senior Leader overseeing Platform Operations at Wells Fargo, managing critical operational services and driving transformation. Responsible for enhancing service quality and efficiency across multiple functions.
TB
Hybrid Maintenance Operations Professional – Consultant, Mid-Level Analyst
Posted 3 months ago
About the role
- Job in Maintenance Operations at TIM supporting optimization and maintenance of mobile and fixed network. Focused on network reliability and quality of information management.
Responsibilities
- Responsible for supporting the operation, optimization and maintenance of mobile and fixed access networks and infrastructure.
- Must structure and support network operation and maintenance processes aligned with the company's strategic concepts, ensuring the reliability and quality of information, and improving availability indicators and network control.
- **Main activities**
- Provide N2 and N3 support for Mobile Network equipment (2G, 3G and 4G);
- Plan and control infrastructure maintenance for mobile and fixed networks;
- Assess the quality of maintenance evidence and record outstanding issues;
- Develop solutions aimed at process automation;
- Supervise and monitor internal processes and audits;
- Monitor the evolution of maintenance rollout in relation to scheduling and SLA closure;
- Analyze mobile network indicators;
- Support other team members with information that ensures the effectiveness of maintenance actions aligned with the company's strategy;
- Share knowledge through on-the-job training;
- Support management with data and analyses for decision-making and/or strategy development;
- Prepare documentation and/or technical specifications;
- Prioritize and direct the use of FAT A and FAT B preventive quotas.
Requirements
- Bachelor's degree completed, preferably in Electrical/Telecommunications Engineering, Computer Science, Information Systems, Statistics, Data Analysis, Data Science, Project Management, Business Administration or related fields;
- Experience in mobile network operation and maintenance, and in project control and management within the telecommunications sector;
- Knowledge of activity control with an analytical perspective and proficiency in tools for data manipulation and visualization;
- Proficiency in Office products: Excel, PowerPoint, Power BI;
- Advantage: knowledge of telecommunications network topology and infrastructure;
- Advantage: knowledge of SAP.
Benefits
- Flexible Benefits Program
- Medical and Dental Assistance *
- Medication Benefit *
- Wellhub (formerly Gympass) *
- Meal and/or Food Voucher
- Financial Wellness Program
- Private Pension
- Mobile device with unlimited internet and voice allowance
- Partnerships and agreements with over 3,000 companies and institutions, including partners offering discounts on your electricity bill and broadband internet
- Online English course extendable to one family member or friend
- Internal Training and Development Program
- Profit Sharing
- 'My First Benefit' — Support for children up to 2 years old
- Daycare reimbursement (for parents)
- Flexible work models and schedules
- Happy Day — day off during your birthday month
- Extended leaves for maternity, paternity, marriage and adoption
- Transportation Voucher
- And others!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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