Quality Assurance Manager leading the Quality Assurance function at Thorlabs, an optical technologies company. Fostering quality culture and compliance while managing audits and accreditations.
Responsibilities
Lead the Quality Assurance function by enabling systems and processes for high-quality outcomes.
Champion a culture of respect and empowerment to improve quality principles daily.
Drive continuous improvement and facilitate learning through audits and accreditations.
Manage and develop the QA team, ensuring workload balance and cross-training.
Identify knowledge gaps within QA and compliance processes for targeted development.
Set objectives aligned with business and global quality strategies.
Communicate quality performance to senior leadership during Management Review Meetings.
Ensure business processes meet compliance standards and maintain accreditations.
Requirements
Degree in Quality, Engineering, or related discipline.
Professional certifications (e.g., IRCA Auditor, Lean Six Sigma) preferred
Minimum 5 years in quality management or compliance leadership roles.
Proven track record in managing audits and maintaining accreditations.
Deep understanding of ISO standards and regulatory compliance.
Proficiency in data analysis and reporting tools (Power BI, SharePoint)
Familiarity with ERP systems, specifically D365
Strong leadership and team development skills
Excellent communication and stakeholder management skills
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