About the role

Associate Content Developer at Thomson Reuters focused on Arabic content development, supporting reporting templates, testing, and training. Requires strong Arabic language skills and experience in accounting systems.

Responsibilities

Provide assistance on the development of the reporting templates (focus on ARABIC templates) from provided content specifications as instructed by senior developers.
Development and review of supporting tools and documentation.
Proper usage of defect management system to track issues.
Assist in the testing of reporting templates to ensure high quality standards and development protocols are being followed.
Assist in the systems testing of the platform to ensure requirements are met.
Escalate issues to development manager in timely manner.
Handling and resolving 3rd level support issues escalated to the content team from the support team.
Providing assistance and advice to support team members on complex Accounts Production issues.
Understand client needs and environment.
Proactively explore opportunities to improve client service.
Assist with training internal groups on the Accounts Production application.
Assist in the preparation of release documentation including release notes, client and internal communications.

1-2 Years of relevant experience in accounting systems or financial reporting.
Candidate must have strong Arabic Language skills.
Knowledge of accounting software like book -keeping and tally would be preferred.
Knowledge or experience working on Onesource product would be an added advantage.
Knowledge or experience in technical language like HTML and XML will be helpful.
Working knowledge of MS Excel or Word.
Strong analytical and problem solving skills.
Excellent interpersonal and communication skills (both oral and written).
Ability to work in a team oriented environment.
Attention to detail.

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.