Mid-Weight UX Designer driving user-centered designs for enterprise solutions at GAIN. Leading projects in a hybrid work setting with a focus on impactful user experiences.
Responsibilities
Lead end-to-end interaction design on client projects, from initial concepts and user flows through to high-fidelity prototypes and design specifications
Take ownership of complex design challenges, applying user-centered design principles, behavioural psychology, and established UX heuristics to solve problems strategically
Create sophisticated interactive prototypes using Figma, ProtoPie, Principle, or Framer to demonstrate interaction models, micro-interactions, and multi-step user journeys
Design and document scalable design systems, interaction patterns, and component libraries that maintain consistency across large-scale digital products
Collaborate closely with researchers to translate user insights and testing findings into actionable design improvements and strategic recommendations
Work with development teams throughout build phases, reviewing implementations, problem-solving technical constraints, and ensuring interaction fidelity
Lead client-facing design presentations and workshops, articulating design rationale, defending creative decisions, and facilitating productive feedback sessions
Mentor junior designers, providing constructive critique, sharing best practices, and helping to raise the overall craft quality across the team
Champion accessibility and inclusive design, conducting audits and embedding WCAG standards into every stage of the design process
Contribute to new business pitches and proposals, helping to shape project approaches and demonstrate our design capabilities
Stay ahead of industry trends, emerging interaction patterns, AI-enhanced interfaces, and new tools—bringing thought leadership to internal discussions and client work
Support the evolution of our design practice, contributing to internal processes, toolkits, and knowledge-sharing initiatives
Requirements
3–5 years of experience in interaction design, UX design, or product design within an agency, consultancy, or product team environment
A strong portfolio demonstrating end-to-end project ownership—showing strategic thinking, interaction craft, and measurable impact across diverse projects
Expert-level proficiency in Figma with demonstrated ability to build complex, component-based design systems and interactive prototypes
Deep understanding of interaction design principles, design psychology, and usability heuristics with the ability to apply them strategically across different contexts
Proven experience designing responsive, multi-device experiences with sophisticated interaction patterns that adapt intelligently across breakpoints
Strong knowledge of accessibility standards (WCAG AA) and practical experience designing inclusive interactions for diverse user needs
Experience working directly with development teams, understanding technical constraints, and producing clear, implementable design specifications
Excellent stakeholder management and presentation skills—comfortable leading workshops, presenting to senior clients, and navigating feedback diplomatically
Ability to work autonomously, manage multiple projects simultaneously, and prioritize effectively in a fast-paced agency environment
Experience mentoring or supporting junior designers
Experience leading design on projects in regulated or complex industries (healthcare, life sciences, financial services, public sector) where compliance and trust are critical
Advanced prototyping skills using ProtoPie, Principle, Framer, or After Effects to demonstrate sophisticated interaction behaviours and animated transitions
Understanding of front-end development (HTML/CSS/JavaScript fundamentals) to inform feasibility and collaborate more effectively with technical teams
Experience designing AI-enhanced interfaces, intelligent search systems, personalization engines, or adaptive user experiences
Knowledge of analytics and user testing tools (Hotjar, Maze, UserTesting) and experience using quantitative and qualitative data to validate design decisions
Familiarity with Agile or Lean UX methodologies and designing within sprint-based workflows
Benefits
Private Medical Insurance
BUPA Life Assurance
Income protection
Employee Assistance Programme
Cycle to Work salary sacrifice scheme
Tech & Wearables salary sacrifice scheme
Octopus EV Scheme
Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing
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