MedTech Field Service Technician involved in implementing Pyxis systems in healthcare environments. Responsibilities include hardware installation, troubleshooting, and staff training across multiple locations.
TS
Hybrid Field Service Engineer, Semiconductor
Posted 3 weeks ago
About the role
- Field Service Engineer ensuring peak performance of scientific instruments at Thermo Fisher Scientific. Installing, maintaining, and repairing high-value analytical instruments while building customer relationships.
Responsibilities
- Install, maintain, and repair a diverse range of high-value analytical instruments
- Ensure sophisticated scientific instruments operate at peak performance
- Deliver exceptional technical service while building strong relationships with customers
- Solve complex problems to help customers achieve breakthrough discoveries
Requirements
- Bachelor's Degree, no prior experience required
- Experience installing, troubleshooting, and repairing sophisticated analytical instruments preferred
- Preferred Fields of Study: Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
- Advanced degrees or specialized certifications are a plus
- Strong electronics and mechanical aptitude with ability to diagnose issues down to component level
- Excellent customer service skills and professional demeanor
- Strong verbal and written communication abilities
- Fluency in English required; additional language skills welcome
- Demonstrated problem-solving capabilities and analytical thinking
- Proficiency with Windows operating systems, MS Office, and service management software
- Ability to read and interpret technical diagrams, schematics and documentation
- Valid driver's license and ability to travel up to 50-75%
- Physical ability to lift up to 50 lbs and stand for extended periods
- Experience with ultra-high vacuum systems and high voltage equipment preferred
- Availability to work flexible hours and respond to emergency service calls
- Must be able to obtain necessary credentials to access customer facilities
- Strong organizational skills and ability to manage time effectively
- Collaborative mindset with ability to work independently
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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