Intern working on Inbound Content Marketing for chocoBRAIN, a buyer enablement platform aiding SMEs. Responsibilities include website updates and content creation using tools like Canva.
About the role
- Content & Marketplace Operations Manager at Xsolla overseeing marketplace operations and content management for platforms. Engaging with cross-functional teams to optimize digital merchandising and live operations.
Responsibilities
- Execute the content and placement plan across x.la and Xsolla Mall homepage and marketplace surfaces, as directed by Marketing, BD, and Product stakeholders.
- Maintain the operational content programming roadmap, translating strategic priorities from Marketing, BD, and Product into actionable live-ops timelines.
- Translate launches, campaigns, and partner initiatives into clear marketplace programming for execution.
- Ensure alignment with leadership on priorities and trade-offs.
- Manage day-to-day live operations across homepage tiles, featured placements, storefronts, and promotional modules.
- Maintain content freshness, cadence, and quality across all marketplace surfaces.
- Coordinate campaign launches and updates, including scheduling, QA, and go-live execution.
- Work with stakeholders on a content calendar, planning out updates over time.
- Work closely with Ops and Product teams to execute within existing CMS and tooling constraints.
- Manage localization of landing pages and promotional assets with regional teams to ensure accurate and market-relevant content delivery.
- Serve as the main point of contact for marketplace content execution requests from Marketing, BD, and other stakeholders.
- Consult stakeholders to understand operational objectives, then own prioritization and sequencing of live-ops content.
- Proactively flag conflicts, capacity risks, and trade-offs, ensuring leadership alignment.
- Provide operational tracking for live content, reporting on immediate performance indicators such as CTR and engagement, platform health (freshness, utilization).
- Partner with data and ops teams to ensure content performance dashboards are available and actionable for live-ops decisions.
- Implement content and placement optimizations based on performance insights and marketing strategy.
- Support experimentation efforts (e.g. placement testing, A/B tests where feasible).
- Support x.la’s evolution into a scalable ecosystem of partner, brand, influencer, and creator storefront pages.
- Help define templates, repeatable processes, and operating standards to support scale.
- Normalize processes across x.la and Xsolla Mall where possible, adapting where necessary.
- Provide structured feedback to ops and product teams on tooling gaps and improvement opportunities.
- Build up a Content Calendar process to lay out a roadmap for content development.
Requirements
- 2–5 years of experience in content operations, digital merchandising, marketplace operations, or similar roles.
- Experience managing homepage or platform content, content calendars, or live digital surfaces.
- Demonstrated experience applying AI tools and agentic AI workflows (LLMs, AI agents, automation platforms) to content operations — not just familiarity, but practical integration into day-to-day work.
- Ability to identify repetitive operational processes and design AI-driven automations (including autonomous or semi-autonomous agents) to improve speed, consistency, and scale.
- Comfort working with evolving AI tooling; willingness to experiment with and iterate on AI agents and AI-assisted workflows.
- Strong organizational skills with the ability to balance multiple stakeholders and priorities.
- Comfortable working in evolving systems and building processes where tools are still maturing.
- Analytical mindset with experience using data to guide decisions.
- Familiarity with CMS platforms, project tracking tools, and dashboards.
- Nice to Have (AI Automation Skills)
- Experience building agentic workflows using tools such as Claude, n8n, or similar platforms.
- Familiarity with connecting AI tools to operational systems (CMS, project management, communication platforms) for end-to-end automation.
- Track record of reducing manual operational overhead through AI-assisted processes.
Benefits
- Convenient work tools
- Latest Mac workplaces + additional hardware to make you more effective at work
- Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
- Free trainings and participation in specialized conferences
- Rich knowledge exchange within the company
- Health insurance (Medical, dental and optical)- Employee and dependants
- Flexible hours: organize your day according to your needs and sprint & teamwork demands
- No dress code
- Comfortable and new office environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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