Operations Support Specialist supporting ongoing local operations and planning language programs in Pune for an international education provider. Involved in administrative processes and project coordination.
About the role
- Customer Experience Manager leading project management and facilitation of customer events at Hershey's Global Customer Insights Center. Collaborating with cross-functional teams to drive retailer solutions and enhance customer relationships.
Responsibilities
- Responsible for the project management and facilitation of all key customer events held physically utilizing the GCIC as outlined in the Hershey Insights Centers Meeting Playbook.
- Work with cross functional internal teams to streamline processes, improve team efficiencies, manage logistics, and drive retailer solutions.
- Evaluate and manage all agenda deliverables to ensure positive representation of Hershey.
- Leverage internal and external business partners’ capabilities to identify resources and efficiencies.
- Effectively present all subject matter expert areas to external and internal customers as a replacement for any internal subject matter experts.
- Attend share groups as appropriate to benchmark capabilities versus other non-competing CPG’s.
- Provide governance of the process utilizing the GCIC capabilities including training, coaching and execution of customer meetings.
Requirements
- Proven ability to broadly impact organizations and drive sustainable growth
- Retail solutions experience within the CPG Industry
- Ability to operate in an ambiguous environment
- Strong problem solving and project management skills, proven ability to work on multiple assignments at once
- Possess strong mechanical and electronic knowledge with an ability to problem solve quickly under pressure
- Ability to lift 50lbs
- Previous Category Management, Marketing, or Account Management Experience
- Proven planning and project management abilities
- Effective communication skills in all settings including written, verbal and presentation based
- Bachelor's Degree Required
Benefits
- Health insurance
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Administrative Customer Service Representative focusing on post - sales service in Barcelona. Building relationships with clients and managing post - sales orders while ensuring compliance with objectives.
Billing Specialist at Lewis Services managing customer invoices accurately and conducting payroll verification. Collaborating with internal teams to ensure compliance with billing operations.
Customer Support Analyst responsible for monitoring indicators and improving customer satisfaction at NIO. Focused on data analysis and enhancing client journeys in the telecommunications sector.
Fleet Management Support Specialist driving end - user adoption of Crown InfoLink products. Supporting customers with training and implementation while analyzing data for improvements.
Assisting with blood collection as part of a humanitarian organization. Utilizing customer service and healthcare skills in community settings.
Customer Service Representative handling vehicle import inquiries through calls, faxes, and emails. Ensuring timely responses and processing orders for customers seeking vehicle importation.
Breeding Support Specialist supporting the plant breeding group at Corteva in Brittany, France. Involved in nursery activities, inbred seed management and molecular breeding research.
Customer Service Specialist at Freetrade resolving customer inquiries through chat and email. Engaging customers in Budapest with a focus on retail investing and service excellence.
Customer Success Analyst enhancing business performance for dental clinics through integrated technology solutions. Collaborating with customers to ensure engagement and value generation with Clinicorp platform.