Quality Consultant overseeing underwriting quality analysis in Global Specialty insurance sector. Conducting reviews, preparing reports, and collaborating with business partners to uphold quality standards.
Responsibilities
Conducting file reviews and focus reviews/spot checks in alignment with established underwriting guidelines.
Identifying development needs based on review results and emerging trends.
Preparing and delivering reports to the business on an as-needed basis.
Responsible for quality of low complexity underwriting across Global Specialty, including automated and digital workflows.
Support the ongoing oversight of all GS QM programs and the implementation of related recommendations throughout the year.
Conduct quantitative and qualitative analysis of identified accounts.
Running policy reports to assist with the identification of review sample.
Collaborate with business partners to identify accounts, conduct reviews, analyze results, identify trends and correct issues.
Communicate findings of quality reviews, including formal reports and conduct meetings with business leadership to convey ongoing results and trends.
Prepare formal reports as directed by manager.
Collaborate with business segment on underwriting issues.
Provide improvement opportunities as they arise.
Use the QM platform to record reviews, analyze results, and manage the execution of Global Specialty QM programs.
Maintain knowledge of underwriting processes, procedures and automation.
Requirements
3+ years of commercial underwriting and/or underwriting quality management experience
Ability to learn and understand various business units' guidelines and practices
Strong relationship management, verbal and written communication skills, and the ability to influence
Ability to provide feedback in a positive and constructive manner
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