Hybrid Leave Management Ability Analyst

at The Hartford

• Job title: Leave Management Ability Analyst
• Job type: Full Time
• Experience level: Junior
• Salary: $42,560 - $63,840 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Hartford, United States

About the role

• Leave Management Analyst investigating claims for insurance benefits. Supporting customers' return to work while following corporate policies and procedures.

Responsibilities

• Work with internal and external customers to retrieve and relay information relevant to leave management claims.
• Provide exceptional customer service using professional written and verbal communication skills.
• Gather information, make sound decisions and draw appropriate conclusions using critical thinking and mathematical aptitude.
• Utilize business acumen and technical expertise to make ethical decisions based upon a mixture of analysis, experience and judgment, with management oversight.
• Maintain a dedication to meeting the expectations and requirements of internal and external customers.
• Help to create a positive team environment that achieves Employee Benefit Claims Diversity and Inclusion initiatives and objectives.

Requirements

• HS Diploma/GED required; Associate’s or Bachelor’s degree preferred.
• 1+ years of claim experience a plus.
• Medical terminology is a plus.
• Strong organizational and prioritization skills.
• Exceptional problem solving.
• Exceptional Critical Thinking Skills.
• Professional verbal and written communication skills.
• Continuous Improvement Mindset.
• Detail oriented with the ability to maintain a high-level of quality and accuracy, while meeting productivity targets in a fast-paced environment.
• Thrives in a structured team environment.
• Proficiency in Microsoft Office applications and the ability to navigate multiple systems simultaneously.

Benefits

• health insurance
• retirement plans
• paid time off
• flexible work arrangements
• professional development
• bonuses