Hybrid Director, Change Management – Priority Business Strategy & Programs

at The Hartford

• Job title: Director, Change Management – Priority Business Strategy & Programs
• Job type: Full Time
• Experience level: Lead
• Salary: $134,800 - $202,200 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hartford, United States

About the role

• Director overseeing change management initiatives for employee benefits at The Hartford. Collaborating with leadership to ensure successful change adoption and sustained business outcomes.

Responsibilities

• Drive successful change adoption and measurable business outcomes across The Hartford’s small to mid-sized employee benefits segment
• Partner closely with the Priority Business Leadership Team and cross-functional stakeholders
• Develop and execute tailored change strategies for PB initiatives
• Track and report change activities and readiness across PB value streams
• Create and deliver change tools, playbooks, and training
• Lead stakeholder engagement routines to assess preparedness and drive alignment
• Lead internal and external communications for PB change initiatives

Requirements

• Minimum 5 years of change management experience in the employee benefits space
• Strong business acumen
• Exceptional communication, influence, and coaching skills
• Hands-on experience with change frameworks (e.g., ADKAR, Prosci, Kotter)
• Deep understanding of the intersection of people, process, data, and technology
• College degree preferred
• Able and willing to travel up to ~15% of the time if based in Hartford, and up to ~25% of the time if based elsewhere

Benefits

• Short-term or annual bonuses
• Long-term incentives
• On-the-spot recognition