About the role

Framework & Strategy Manager at Santander managing data acquisition, storage, analysis, and strategy implementation. Leading operational resilience and compliance initiatives within financial services environment.

Responsibilities

Designing, implementing, and maintaining Operational Resilience frameworks and strategy, aligned to regulatory and internal governance standards.
Leading annual Op Res self-assessments and regulatory reporting (ERCC, BRC) with strong data accuracy, traceability, and auditability controls.
Developing and embedding data governance policies, controls, and standards to ensure compliance with regulations such as GDPR.
Architecting and optimising data structures, data flows, and information management systems to support resilience, reporting, and analytics.
Implementing data quality frameworks, including controls for accuracy, completeness, consistency, and reliability across systems.
Managing data integration across multiple platforms and sources, ensuring consistency across Board, regulatory, and audit narratives.
Collaborating with 2LOD and 3LOD to ensure robust risk management, governance alignment, and control effectiveness.
Driving data-led insights and analytics to support strategic decision-making and operational resilience outcomes.

Experience designing and implementing data governance frameworks, data management models, or regulatory frameworks (Required).
Proven experience in operational resilience, risk management, or regulatory reporting within financial services (Required).
Experience working with cross-functional stakeholders (technology, risk, audit, governance) in complex organisations (Required).
Experience delivering data-driven transformation or change initiatives (Preferred).
Undergraduate degree in Information Technology, Data Management, Computer Science, or related field (Preferred).
Professional certifications in Data Management, Risk, or Governance (e.g. DAMA, COBIT, ISO, or equivalent) (Preferred).
Strong knowledge of data governance frameworks, data quality management, and information architecture (Required).
Expertise in data regulations and compliance (e.g. GDPR, internal governance standards) (Required).
Experience with data management tools, data modelling, and data integration techniques (Required).
Understanding of data risk management frameworks and control design (Required).
Knowledge of data architecture methodologies (e.g. data flows, lineage, metadata management) (Preferred).
Strong analytical and problem-solving capability (Required).
Ability to translate complex technical concepts into business insights (Required).
Excellent stakeholder management and communication skills (Required).
Ability to lead change and influence across multiple levels of the organisation (Required).

30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
£6,000 car allowance per year
Company funded individual private medical insurance
Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
Share in Santander’s success by saving or investing in our share plans.
Competitive rewards that reflect the real impact you make and the value you bring.
Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.