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About the role
- Forward Deployment Engineer implementing and integrating TENEX’s AI-driven security solutions for clients. Collaborating with customer success teams to ensure technical delivery and optimization.
Responsibilities
- Work directly with customers to implement and integrate TENEX’s security solutions within their environments.
- Lead and support the deployment of data shipping technologies, ensuring proper configuration and troubleshooting.
- Develop, test, and maintain Logstash pipelines and Grok patterns to ensure reliable parsing of security logs.
- Provide hands-on technical support and troubleshooting to ensure smooth deployment and operation.
- Collaborate with Security Operations and Engineering teams to tailor solutions to customer needs.
- Demonstrated experience across disciplines including data ingestion, normalization, modeling and automations to create key deliverables including playbooks, dashboards, reporting, etc.
- Develop automation scripts, integrations, and other configurations to enhance deployment efficiency.
- Design, build, and maintain custom data parsers to transform raw security logs and data from various customer systems (e.g., SIEMs, cloud platforms, threat intelligence feeds, etc) into a normalized format for our platform.
- Conduct technical onboarding sessions and training for new customers.
- Act as a technical advisor ensuring customers maximize the value of TENEX’s offerings.
- Continuously assess environments and recommend improvements to optimize security posture.
- Assist in documenting best practices, deployment guides, and technical playbooks.
Requirements
- 3+ years of experience in cybersecurity, cloud engineering, DevOps, or a similar field.
- Demonstrated basic experience across disciplines including data ingestion, normalization, modeling and automations to create key deliverables including playbooks, dashboards, reporting, etc.
- Strong understanding of security technologies such as SIEM, EDR, SOAR, and cloud security.
- Proficiency with Google SecOps and Logstash.
- Direct experience with data pipeline technologies such as OTEL, Bindplane, Cribl, Databahn, and Abstract.
- Experience with scripting and automation (Python, Bash, Terraform, Ansible, or similar).
- Proficiency with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
- Familiarity with networking, security operations, and incident response workflows.
- Strong problem-solving and troubleshooting skills.
- Excellent customer-facing communication and collaboration abilities.
- Ability to work in a fast-paced, high-performance environment.
- Passion for cybersecurity, automation, and customer success.
- Bachelor’s degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent experience).
- Relevant certifications such as AWS Certified Solutions Architect, GCP Professional Cloud Engineer, or CISSP are a plus.
Benefits
- Competitive salary
- A culture of growth and development, with opportunities to expand your knowledge in AI, cybersecurity, and emerging technologies.
Job title
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