About the role

Forward Deployment Engineer implementing and integrating TENEX’s AI-driven security solutions for clients. Collaborating with customer success teams to ensure technical delivery and optimization.

Responsibilities

Work directly with customers to implement and integrate TENEX’s security solutions within their environments.
Lead and support the deployment of data shipping technologies, ensuring proper configuration and troubleshooting.
Develop, test, and maintain Logstash pipelines and Grok patterns to ensure reliable parsing of security logs.
Provide hands-on technical support and troubleshooting to ensure smooth deployment and operation.
Collaborate with Security Operations and Engineering teams to tailor solutions to customer needs.
Demonstrated experience across disciplines including data ingestion, normalization, modeling and automations to create key deliverables including playbooks, dashboards, reporting, etc.
Develop automation scripts, integrations, and other configurations to enhance deployment efficiency.
Design, build, and maintain custom data parsers to transform raw security logs and data from various customer systems (e.g., SIEMs, cloud platforms, threat intelligence feeds, etc) into a normalized format for our platform.
Conduct technical onboarding sessions and training for new customers.
Act as a technical advisor ensuring customers maximize the value of TENEX’s offerings.
Continuously assess environments and recommend improvements to optimize security posture.
Assist in documenting best practices, deployment guides, and technical playbooks.

3+ years of experience in cybersecurity, cloud engineering, DevOps, or a similar field.
Demonstrated basic experience across disciplines including data ingestion, normalization, modeling and automations to create key deliverables including playbooks, dashboards, reporting, etc.
Strong understanding of security technologies such as SIEM, EDR, SOAR, and cloud security.
Proficiency with Google SecOps and Logstash.
Direct experience with data pipeline technologies such as OTEL, Bindplane, Cribl, Databahn, and Abstract.
Experience with scripting and automation (Python, Bash, Terraform, Ansible, or similar).
Proficiency with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
Familiarity with networking, security operations, and incident response workflows.
Strong problem-solving and troubleshooting skills.
Excellent customer-facing communication and collaboration abilities.
Ability to work in a fast-paced, high-performance environment.
Passion for cybersecurity, automation, and customer success.
Bachelor’s degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent experience).
Relevant certifications such as AWS Certified Solutions Architect, GCP Professional Cloud Engineer, or CISSP are a plus.

Competitive salary
A culture of growth and development, with opportunities to expand your knowledge in AI, cybersecurity, and emerging technologies.