Quality Engineer leading product compliance and QMS metrics at Plexus. Collaborating with teams while ensuring quality standards and addressing customer complaints.
About the role
- Bilingual Quality Assurance Analyst ensuring quality of health technology solutions at TELUS Health. Collaborating with cross-functional teams and executing testing procedures in an Agile environment.
Responsibilities
- Communicate with Functional Leads, Business Analysts, Solution Designers, and Developers to gain clear understanding of testing scope
- Analyze technical documents to identify high-level test scenarios and develop comprehensive test cases
- Apply structured testing techniques to create positive and negative test cases with expected results and test data
- Maintain and update test suites based on new or changed functionalities
- Prioritize and execute manual test scripts with precision and attention to detail
- Report defects, follow up on resolution within established timeframes, and perform retesting
- Work closely with QA Leads to report testing progress and raise flags on potential risks to deadlines or quality
- Support and peer-review tasks of other QA resources, particularly those with less experience
- Provide client support and training when required
- Deliver all QA-related tasks according to defined standards and procedures in a timely manner
- Collaborate with cross-functional teams in Agile ceremonies on stable, long-term projects that impact healthcare technology
Requirements
- Bilingual proficiency (English and French) - excellent written and oral communication skills
- University degree in computer science, mathematics, or related discipline
- Minimum 2 years of relevant Quality Assurance experience
- Detail-oriented mindset with strong analytical skills
- Ability to put yourself in clients' shoes and understand external customer requirements from a testing perspective
- Curious, disciplined, and creative approach to problem-solving
- Ability to use concepts and data to approach problems in a structured manner
- Clear and constructive communication skills with both technical and non-technical stakeholders
- Ability to think from users' perspective
- Commitment to learning and professional growth
- Ability to work effectively in a remote/hybrid environment
- Availability to travel within Canada
Benefits
- 100% remote work flexibility with optional office access (hybrid mode available)
- Full TELUS Health benefits package including pension plan with employer contribution
- Paid vacation and wellness days
- Performance bonus opportunities
- Excellent leadership and mentorship opportunities
- Collaborative team environment that values your contributions
- Professional development in Canada's leading health technology company
- Flexible schedule supporting work-life balance
Job title
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