Customer Support Representative assisting German - speaking clients with BUX services. Providing support across various channels with a focus on positive user experience.
About the role
- Part Time Customer Service & Sales Consultant at Telstra store assisting customers with tech solutions. Not just sales, but also enhancing customer telecommunications experiences.
Responsibilities
- Deliver exceptional customer experiences
- Help customers find the right products and services
- Stay up-to-date with the latest gadgets and services
- Use consultative selling skills to meet sales targets
- Collaborate with your team to achieve store goals
Requirements
- Great communication skills
- Solution-oriented approach
- Sales drive to achieve and exceed targets
- Passion for learning and development
- Resilience and positivity under pressure
- Customer-facing experience is a plus but not required
Benefits
- 12% Superannuation
- 30% off Telstra services and exclusive offers with over 240 brands and partners
- 16 weeks of paid parental leave
- Telstra Extra Day Off
- gender affirmation leave
- Cultural Leave
- Blood Donor Leave
- ability to purchase up to 4 weeks of additional leave
- access over 17,000 learning programs with LinkedIn Learning
- monthly performance rewards
- a range of recognition programs
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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