Mid-level IT Administrator at a fast-moving IT function handling day-to-day operations and supporting cloud migrations. Collaborating with stakeholders and overseeing IT support responsibilities.
Responsibilities
Act as first‑line IT support for internal users, including:
Laptop and device setup for new starters
Printer, Wi‑Fi, VPN, and connectivity issues
Software installation and troubleshooting
Manage and maintain IT assets and user hardware.
Take ownership of internal IT tickets previously handled by external support providers.
Work closely with internal stakeholders to ensure smooth day‑to‑day IT operations.
Administer **Microsoft 365**, **Azure AD / Entra ID**, and user directories.
Manage **single sign‑on (SSO)**, user access, and identity policies.
Support basic **Azure resource administration** and monitoring.
Assist with **Azure Functions** and related cloud services where required.
Support **on‑premise servers** and participate in **server and cloud migration projects**.
Assist with transitions from on‑prem environments to cloud platforms.
Contribute to system improvements, optimisations, and cost‑saving initiatives.
Work closely with senior IT leadership on infrastructure planning and execution.
Support testing activities during busy periods, particularly for Dynamics‑related work.
Collaborate closely with colleagues handling Dynamics support and internal testing.
Be flexible in assisting with tasks outside core IT administration when required.
Requirements
5–7 years’ experience in IT administration or IT support roles.
Strong hands‑on experience with:
Microsoft 365 administration
Azure AD / Entra ID
Networking fundamentals, VPNs, and SSO
Laptop/device provisioning and user setup
Experience supporting **on‑site servers** and **migration projects**.
Ability to work **independently** without constant supervision.
Strong troubleshooting and problem‑solving skills.
Clear communication skills and a practical, delivery‑focused mindset.
**Working Arrangements**
Based near **Naas**, with office location close to public transport.
**3–4 days per week onsite**, coordinated with the IT Lead.
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