Senior Client Management Engineer responsible for modern client device management at TD SYNNEX. Focus on Microsoft Intune and Azure AD within a global environment.
Responsibilities
Take a leading role in managing the operation of the global Intune / Azure endpoint management infrastructure, ensuring it is secure, compliant, up to date, and aligned with Microsoft best practices.
Develop, test, maintain, and support automation and in-house tooling to improve endpoint management processes, including PowerShell scripting, Visual Studio .NET-based tools, Graph API usage, reporting, and dashboard creation.
Provide 3rd level escalation support to Field Service Engineers and business colleagues, resolving complex endpoint, enrolment, policy, application, and identity-related issues.
Create and maintain technical documentation, device standards, configuration baselines, asset inventories, and operational procedures.
Actively seek opportunities to expand technical knowledge and skills, particularly around Microsoft Endpoint Manager, Azure, security, and modern workplace technologies.
Requirements
Bachelor’s Degree in Systems Engineering, Computer Science, Information Technology, or a related field (required).
5–8 years of relevant experience in endpoint management, systems engineering, or modern workplace environments.
Strong experience with: Microsoft Intune (MDM/MAM)
Azure AD / Entra ID
Windows Autopilot
Compliance policies, configuration profiles, and Conditional Access
Win32 application packaging and deployment
PowerShell scripting and automation
Microsoft Graph API
Visual Studio .NET (C#/.NET) for tool development, automation, and integration
Experience managing Windows 10/11 enterprise environments; macOS, iOS, and Android management is a plus.
Familiarity with endpoint security concepts including Microsoft Defender for Endpoint, device compliance, and Zero Trust principles.
Excellent English communication skills, both written and verbal.
Able to execute instructions and seek clarification when required.
Strong attention to detail with accuracy and efficiency.
Clear verbal and written communication skills.
Ability to create and deliver formal presentations.
Strong multi-cultural interpersonal and collaboration skills.
Excellent organizational and time management skills, driving tasks to completion.
Able to work constructively under pressure and meet deadlines.
Maintains confidentiality and adheres to social, ethical, and organizational standards.
Works independently with minimal supervision.
Builds strong, effective working relationships.
Demonstrates empathy and awareness of others’ needs and concerns.
Learns new systems and technologies quickly.
Advanced proficiency with relevant computer systems and tools.
Benefits
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed.
Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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