Hybrid Senior Business Systems Analyst

at TD

• Job title: Senior Business Systems Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: CA$81,600 - CA$115,200 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ServiceNow
• Location requirements: Hybrid, Mississauga, Canada

About the role

• Business Systems Analyst responsible for developing technology solutions by analyzing systems and collaborating with stakeholders at TD bank. Ensuring high-quality integration and process efficiency.

Responsibilities

• Develop effective and efficient solutions by researching/analyzing current state system processes and defining technology solutions options / recommendations working closely with key technology partners
• Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
• Translate business requirements into detailed functional specifications taking into account non-functional requirements
• Capture and document the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.
• Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
• Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
• Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement
• May provide operational / process-related analysis and support to various extents

Requirements

• Sound to Advanced knowledge of ServiceNow process and techniques
• 3-5 years relevant experience
• Undergraduate or Technical Degree
• Preference given to candidates who have experience working in Agile
• Sound to Advanced knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules
• Advanced knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and delivery frameworks
• Sound understanding of business supported and business analysis
• Act as a Business Systems Analyst liaison between development team and business
• Leads system requirements management for moderate to high complexity/risk initiatives in alignment with strategies
• Identifies risks and impediments and leads problem resolution for complex issues
• Leads the identification, maintenance, and reporting of traceability of system requirements
• Work performed under minimal guidance and supervision

Benefits

• health and well-being benefits
• savings and retirement programs
• paid time off
• banking benefits and discounts
• career development
• reward and recognition programs