About the role

Senior Specialist in Product Management for Mastercard's data-as-a-service product, refining concepts and collaborating on product development with cross-functional teams.

Responsibilities

Provide support in refining product concepts, features, and requirements.
Perform and participate in product ownership and development activities (i.e., detailed user stories, backlog grooming, etc.)
Work with data engineering and analytics teams to define new metrics / KPIs to form part of the product, run data quality checks, etc.
Perform hands-on data exploration to assess feasibility and support technical evaluations.
Support end-to-end POC delivery, partnering with internal teams across data, sales, engineering, regional product.
Support commercialization activities through pricing analysis, competitive benchmarking, value articulation, etc.
Develop and maintain product artifacts including sales and enablement materials, data dictionaries, methodology docs, one-pagers, capability overviews, pitch decks, etc.
Support risk, compliance, and privacy reviews by preparing documentation and coordinating responses with internal partners.

Payments/banking expertise and experience
Customer centric: strong focus on delivering customer value and experienced in building strong customer relationships
Natural problem solver: analytical, curious with a “can-do” attitude; solutions-oriented skillset and fact-driven approach to product development
Collaborative team player: proven track record in collaborating with multiple cross-functional (both internal and external) teams across multiple locations; exceptional in facilitating challenging conversations and managing ambiguity
Attentive to details with an ability to understand and manage both operational and client management processes
Experience in agile delivery methodologies (scrum, Kanban, etc.)
Organizational skills and project management: ability to deal with multiple and competing priorities, structure and manage work streams, set clear expectations and deadlines
Excellent written and verbal communication skills: ability to engage and influence at all levels, make the complex simple and interface with senior leadership
Excellent data skills (e.g., SQL, Excel) to query datasets, support analysis during product development and POCs, etc.
Experience in managing analytical solutions designed for payments or related financial services sectors preferred
Experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness a plus.

Corporate Security Responsibility: Every person working for, or on behalf of, Mastercard is responsible for information security.
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach,
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.