Hybrid Director, People & Capability – Product Management

Posted last week

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About the role

  • Director managing Core HR product strategy within Mastercard's product organization. Leading initiatives for employee services and governance in HR technology across multiple systems and teams.

Responsibilities

  • Own the end to end Core HR product strategy, ensuring strong alignment across employee data, benefits, compensation, time/absence, and inquiry management
  • Define the roadmap and governance model for global Core HR processes and platforms, driving consistency, scalability, and cross platform alignment
  • Translate business requirements and service delivery needs into clear product vision, journeys, and scalable design patterns
  • Establish success metrics to track product performance, employee experience outcomes, data quality, and operational efficiency.
  • Lead the design and delivery of Core HR capabilities across systems such as Workday and the broader HR tech stack.
  • Drive continuous improvement of core processes including employee data changes, life events, time & absence, benefits administration, compensation and job data, and case/inquiry management workflows.
  • Develop reusable product components, templates, and workflows to accelerate scale, reduce manual effort, and enhance global alignment.
  • Partner with P&C Engineering to deliver enhancements, integrations, automation, and data driven insights supporting Core HR operations
  • Collaborate with HR COEs, Engineering, Service Delivery, operations and third party providers to manage dependencies and inform product decisions.
  • Influence executive stakeholders on technology, data, and process implications for the global Core HR landscape.
  • Represent P&C Product in governance forums, service reviews, and enterprise wide initiatives related to Core HR capabilities.
  • Coach and guide Product Analysts to strengthen product discipline and deepen Core HR domain expertise.
  • Champion outside in thinking by bringing market insights and industry best practices into Core HR product strategy.

Requirements

  • Extensive experience leading Core HR or HR technology product portfolios, including employee core and lifecycle data, benefits, compensation, time & absence, case management
  • 8–10+ years in HR Technology, HR Product Management, or HRIS managing complex, cross functional initiatives.
  • Strong understanding of Workday (or similar platforms), including Core HCM, Benefits, Compensation, Time Tracking, Absence, and Case Management
  • Broad familiarity across HR domains (e.g., Talent Acquisition, Total Rewards, Payroll, Onboarding) to inform end to end employee experiences.
  • Proficiency in product management frameworks, agile delivery, and tools like Jira
  • Experience designing scalable solutions across low code platforms, workflow tools, and enterprise HRIS.
  • Strong project management skills with the ability to lead cross functional teams and manage dependencies, risks, and issues.
  • Exceptional ability to translate business and service delivery needs into actionable product direction.
  • Strong executive communication and influence capabilities.
  • Ability to lead through complexity, ambiguity, and organizational change

Benefits

  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement

Job title

Director, People & Capability – Product Management

Job type

Experience level

Lead

Salary

$179,000 - $305,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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