Director managing Core HR product strategy within Mastercard's product organization. Leading initiatives for employee services and governance in HR technology across multiple systems and teams.
Responsibilities
Own the end to end Core HR product strategy, ensuring strong alignment across employee data, benefits, compensation, time/absence, and inquiry management
Define the roadmap and governance model for global Core HR processes and platforms, driving consistency, scalability, and cross platform alignment
Translate business requirements and service delivery needs into clear product vision, journeys, and scalable design patterns
Establish success metrics to track product performance, employee experience outcomes, data quality, and operational efficiency.
Lead the design and delivery of Core HR capabilities across systems such as Workday and the broader HR tech stack.
Drive continuous improvement of core processes including employee data changes, life events, time & absence, benefits administration, compensation and job data, and case/inquiry management workflows.
Develop reusable product components, templates, and workflows to accelerate scale, reduce manual effort, and enhance global alignment.
Partner with P&C Engineering to deliver enhancements, integrations, automation, and data driven insights supporting Core HR operations
Collaborate with HR COEs, Engineering, Service Delivery, operations and third party providers to manage dependencies and inform product decisions.
Influence executive stakeholders on technology, data, and process implications for the global Core HR landscape.
Represent P&C Product in governance forums, service reviews, and enterprise wide initiatives related to Core HR capabilities.
Coach and guide Product Analysts to strengthen product discipline and deepen Core HR domain expertise.
Champion outside in thinking by bringing market insights and industry best practices into Core HR product strategy.
Requirements
Extensive experience leading Core HR or HR technology product portfolios, including employee core and lifecycle data, benefits, compensation, time & absence, case management
8–10+ years in HR Technology, HR Product Management, or HRIS managing complex, cross functional initiatives.
Strong understanding of Workday (or similar platforms), including Core HCM, Benefits, Compensation, Time Tracking, Absence, and Case Management
Broad familiarity across HR domains (e.g., Talent Acquisition, Total Rewards, Payroll, Onboarding) to inform end to end employee experiences.
Proficiency in product management frameworks, agile delivery, and tools like Jira
Experience designing scalable solutions across low code platforms, workflow tools, and enterprise HRIS.
Strong project management skills with the ability to lead cross functional teams and manage dependencies, risks, and issues.
Exceptional ability to translate business and service delivery needs into actionable product direction.
Strong executive communication and influence capabilities.
Ability to lead through complexity, ambiguity, and organizational change
Benefits
insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement
Job title
Director, People & Capability – Product Management
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