Director of Financial Confidence managing product and service strategies for Barclays UK. Leading financial initiatives to improve customer outcomes and influence business strategies.
Responsibilities
To manage and develop existing and new products and/or services;
Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys.
Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities.
Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey.
Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
Requirements
Proven experience shaping multi year roadmaps covering propositions, platforms, partnerships, and customer outcomes.
Strong commercial and strategic judgement to prioritise investment across competing initiatives balancing customer benefit, commercial value, and risk.
Ability to define and own an enterprise Financial Confidence strategy, aligned to business priorities, societal outcomes, and regulatory expectations.
Ability to be an external spokesperson for the work we’re doing and impact we’re having as well as building strong relationships with partners and charities.
Ability to influence others (internally and externally) inc senior stakeholders and policymakers.
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