FP&A Supply Chain Intern at Campari Group, a major player in the global branded spirits industry.
About the role
- Telephone Financial Consultant managing customer service inquiries for S&T Bank. Ensuring satisfaction through prompt and professional responses to customer needs.
Responsibilities
- Assumes responsibility for ensuring the satisfactory handling of internal or customer related telephone inquiries or service-related problems.
- Promptly responding to customer/internal inquiries in a courteous and professional manner to ensure complete customer satisfaction.
- Providing customer and internal personnel with accurate product knowledge and service information.
- Answers incoming customer service calls regarding deposit and loan accounts, account maintenance requests, online banking and mobile banking inquiries.
- Utilizing Financial Intelligence Group standards to detect suspicious callers and activity to combat fraud.
- Identifies and addresses customer needs by recommending applicable products and services.
Requirements
- Requires a high school diploma or equivalent basic academic education.
- Requires one to two years general business experience.
- Must possess manual dexterity skills for typing and operate a keypad device: 99% of the day.
- Ability to focus visually at a close distance of 18”-20” for a period of up to 60% of the business day.
- Up front training enables position to be hired with up to one year experience.
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