Onsite CMDB Product Manager

Posted 16 hours ago

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About the role

  • CMDB Product Manager role at Barclays focusing on optimizing IT service management processes. Collaborating with technology teams to enhance service delivery and achieve business goals.

Responsibilities

  • Collaborate with technology teams to optimise and improve IT service management processes
  • Development, implementation and maintenance of IT service processes and delivery
  • Communicate process changes and improvements to stakeholders
  • Develop KPIs and analyze data to enhance service delivery
  • Offer training and education on IT service management processes
  • Identify and manage risk and control issues

Requirements

  • Deep ServiceNow CMDB expertise incl. CSDM, ITOM Discovery and IRE policy design
  • Agile product ownership (OKRs, backlog, release planning)
  • Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing
  • Experience integrating CMDB with ITAM/SAM/HAM
  • Experience in Change, Vulnerability, Identity and Access Management (IAM)
  • Familiarity with Enterprise Architecture, IT Asset Management, Role based access controls and Technology Reference Model (TRM) alignment

Benefits

  • Competitive salary
  • Professional development opportunities

Job title

CMDB Product Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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